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Watson's of Cincinnati | Hot Tubs, Furniture, Pools and Billiards

4.6

About this business

Watson's is the nation's largest home and recreational retailer. From pools and spas, to leather sofas and sectionals, to home theater seating, to pool tables and arcade games - life's best moments start here! 

Location details

2721 E Sharon Rd, Cincinnati, OH, 45241, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.65,231 reviews
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Charmaine B's profile image
Charmaine B 
2 weeks ago

Watsons has an exceptional amount of inventory with great prices. Tom was great to work with and spent a lot of time talking with us even though he had other clients to attend to. We left very happy and will definitely continue shopping there. 

Catherine B's profile image
Catherine B 
4 months ago

Keith has been our sales agent since we purchased our deck furniture. Always helpful. Always dependable. 

Cheryl S's profile image
Cheryl S 
4 months ago

To Whom It May Concern, We purchased our pool from Watson during Black Friday 2023, based on the company’s strong reputation, and our initial experience with Dave, the salesman, was excellent. However, the installation process that followed has been extremely disappointing. David, the contractor, first scheduled installation for April 16th but was a no-show. He rescheduled multiple times, often with last-minute cancellations and excuses ranging from equipment malfunctions to personal emergencies. This pattern continued for m... read more

Business response:

******, we regret to hear that you had anything less than a 5-star experience while working with Watson's. We aim to provide every customer with the highest quality experience possible while shopping at any of our stores. Your feedback has been shared with key leadership within our business. 

Mike A's profile image
Mike A 
4 months ago

John and the others on the floor was very transparent and took the time to answer all our questions. 

Rebecca H's profile image
Rebecca H 
5 months ago

Purchased our replacement spa cover over the phone with Isaac A**** at the Florence, KY location. He couldn’t have been more helpful, courteous and willing to help me!! Great customer service is hard to find nowadays, so I was pleasantly surprised to find someone who indeed had these qualities!!!! Thanks so much Isaac, we will be contacting YOU for our future needs!!! 

Todd M's profile image
Todd M 
6 months ago

No hassle at all quick and easy purchase. Will definitely recommend to my friends and family. 

Randy B's profile image
Randy B 
7 months ago

Great transaction Sales person Isaac A**** for being a Great salesman Really appreciate all the help with picking our outdoor furniture 

DeAnna T's profile image
DeAnna T 
7 months ago

Our purchase was so easy with Kim. She was so great explaining everything, and although it was a ton of information- I know I can call her and she will gladly answer my questions. Thank you, Kim and Watsons for such a great experience on purchasing our pool. We look forward to working with you in the near future. 

Business response:

Thank you for taking the time to leave a review. We really appreciate the feedback! 

Mary F's profile image
Mary F 
8 months ago

Watson's carries high-quality products, and their sales people are very friendly and helpful, and never pushy. We have always had a great experience there, and this time was no exception. 

Business response:

Thank you for taking the time to leave a review. We really appreciate the feedback. 

Frequently asked questions about Watson's of Cincinnati | Hot Tubs, Furniture, Pools and Billiards

How is Watson's of Cincinnati | Hot Tubs, Furniture, Pools and Billiards rated?

Watson's of Cincinnati | Hot Tubs, Furniture, Pools and Billiards has a 4.6 star rating with 5,231 reviews. 

When is Watson's of Cincinnati | Hot Tubs, Furniture, Pools and Billiards open?

Watson's of Cincinnati | Hot Tubs, Furniture, Pools and Billiards is closed now. It will open tomorrow at 10:00 a.m. 

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