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WaterOne
- Community & Social Services
- Lenexa, KS
About this business
Water is life and we're proud to make the best tasting water for our customers in Johnson County, Kansas.
Location details
10747 Renner Blvd, Lenexa, KS, 66219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The front desk lady was very helpful in resolving my issue with logins. However, I believe that only allowing autopay from a checking account is ANTIQUE. And having two (2) passwords is weird. I'm willing to pay the fees such as $1.95 that Kansas Gas charges. Taking money from your checking account can be a disaster if there is a system error and you're charged far more.
This is, without a doubt, the worst company I have ever dealt with. I initially had a leaky toilet, which I promptly fixed. As requested, I submitted proof of the repair, yet I never received any credit for it. Despite this, they continued to claim that I still had a leak. I was then instructed to sign up for their website to monitor my water usage, which I did. After checking, I saw no evidence of any leaks, yet they persisted with their claims. As many other customers have pointed out, we are unfortunately stuck with this ... read more
The billing system is very difficult to navigate. For how much they charge for water service, they should invest in a billing platform that is more customer friendly. Never has this problem with Evergy.
Frequently asked questions about WaterOne
How is WaterOne rated?
WaterOne has a 1.9 star rating with 133 reviews.
When is WaterOne open?
WaterOne is closed now. It will open on Monday at 8:00 a.m.
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