WaterOne

Brian Flynn 

on Google

4 weeks ago

Several years ago, after being so fed up with WaterOne's payment system, I decided to write them a check for about $3,000. I figured that would buy me a few years of not dealing with the monthly stress of trying to give them money. As those funds are now depleted, I tried opening a new payment account. Nothing has changed. I attempted to sign up and was rejected, as the "Customer ID" space is blank. I am supposed to call them.... So, I need to wake up at 2:00 in the morning (I'm abroad), to give them money? Ridiculous. They ... read more

Kristen 

on Google

a month ago

I called to report a water main break and Kim was so unprofessional, rude and honestly trashy. It’s 7:30 am and an emergency and she’s trying to argue and curse for NO REASON. It was digusting dealing with her. 

Keith Yarbrough 

on Google

a month ago

I have had nothing but a great experience with Water One. I have used them in my home for more that 15 years. In the company I managed, I switch to Water One as well. I can send an email to Luis in Hanover Park for a delivery and it's there the very next day. When I call from home for a delivery, it's always there the next day. Sometime when they delivery like today I wanted more bottles, its never a problem. The drivers are friendly and always put the bottles in the correct location neatly. 

Jordan 

on Google

2 months ago

We were forced to switch to WaterOne and now we're getting charged a higher service fee and a "system development" fee. So now I get the same exact water but for a higher price... thanks for nothing.