Watercrest Winter Park

Linda Bernardin 

on Google

a month ago

I'm updating my review. My first was 1 star. Since then, things have improved. Nursing staff is good. The other caregivers are decent but some are still unkind. And there's not enough. The kitchen is in constant flux. There hasn't been good management for a long time. You never really know what you're getting or when. But the dining room is very nice. The person who runs activities, Loren, is awesome. Very personable and hard working. The director is moving into a different position. Someone from corporate is coming in until... read more

Meg Wilson 

on Google

2 months ago

Gorgeous community. Lots to do for the residents. Amazing staff. 

lesli anne 

on Google

2 months ago

Wow. I just toured the community at a networking event and it was amazing. The community is lovely and the staff was so friendly. Would definitely recommend to my friends and family. 

Renee Rose 

on Google

2 months ago

Beautiful facility… very helpful staff… our mom loved it and wants to move in!!! 

Linda Bernardin 

on Google

5 months ago

This place is pretty. That's why it gets 1 star instead of 0. I've been here a year. My parents are in a separate unit. Every level of care has gone down. There's not enough staff. Response time to the call button is between 60 and 90 minutes. My father was positioned flatly in his hospital bed and couldn't breathe. Nobody responded to his call button for over an hour. I've witnessed verbal abuse and threats by caregivers regularly. 2 residents have told be they are afraid to report the abuse for fear of making it worse. I'v... read more