Watercrest Winter Park

Linda Bernardin 

on Google

4 weeks ago

This place is pretty. That's why it gets 1 star instead of 0. I've been here a year. My parents are in a separate unit. Every level of care has gone down. There's not enough staff. Response time to the call button is between 60 and 90 minutes. My father was positioned flatly in his hospital bed and couldn't breathe. Nobody responded to his call button for over an hour. I've witnessed verbal abuse and threats by caregivers regularly. 2 residents have told be they are afraid to report the abuse for fear of making it worse. I'v... read more

Lauren Sanchez 

on Google

a month ago

Nestled in the heart of Winter Park, Watercrest Winter Park stands out as a premier luxury assisted living center, truly one of the finest options available for seniors seeking comfort and elegance. From the moment you step through the doors, you're greeted with a friendly smile and upscale interiors that evoke a sense of serenity and sophistication. What truly sets Watercrest apart, however, is its outstanding staff, whose warmth and dedication make every day brighter. The team is incredibly thoughtful, always going the ext... read more

Richard Nelson 

on Google

4 months ago

I met Matthew in line at Publix, and in just a few minutes he completely changed how I view assisted living. His pride in Watercrest and the way he described it as a community, not just a facility, really stood out. 

Kaylee Relnoi 

on Google

6 months ago

Absolutely just a wonderful place worth EVERY PENNY!!!!!