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Washington Trust Bank

4.7

About this business

Location details

7930 W Fairview Ave, Boise, ID, 83704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.79 reviews
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Adam's profile image
Adam 
on Google
5 years ago

They made it right!! Great bank they care about there customers The bank called up with no explanation on why they canceled a payment and when asked the Bank person was extremely rude and said not our problem call Verizon. Called Verizon they said there is nothing on there side that would indicate why we refused a payment and it doesn't show in our system that a payment was completed. But my bank shows it was completed and so I thought why not do a 3 way conversation to get the issue solved because heavens for bid My bank an... read more

David R's profile image
David R 
on Google
6 years ago

Clearly there’s considerable lack of training and familiarity with the bank’s products when it takes 2 employees 45 minutes to open an account. I was upfront with the functionality I needed from my account, the first option they presented ended up not having the required functionality, despite (incorrect) affirming statements from the employees. So we opened a second account, closing the first and damaging my credit in the process. Friendliness is unequal to professionalism, and in a banker I’m inclined to have the latter ov... read more

Adam Ewart's profile image
Adam Ewart 
on Google
6 years ago

They made it right!! Great bank they care about there customers The bank called up with no explanation on why they canceled a payment and when asked the Bank person was extremely rude and said not our problem call Verizon. Called Verizon they said there is nothing on there side that would indicate why we refused a payment and it doesn't show in our system that a payment was completed. But my bank shows it was completed and so I thought why not do a 3 way conversation to get the issue solved because heavens for bid My bank an... read more

Angela Harker's profile image
Angela Harker 
on Google
6 years ago
Johnathan Baldauf's profile image
Johnathan Baldauf 
on Google
7 years ago

Very friendly staff, great environment! 

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Frequently asked questions about Washington Trust Bank

How is Washington Trust Bank rated?

Washington Trust Bank has a 4.7 star rating with 9 reviews. 

When is Washington Trust Bank open?

Washington Trust Bank is closed now. It will open at 9:00 a.m. 

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