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Washington Savings Bank
- Banks
- Lowell, MA
About this business
Small, Local, Better. A community bank that still offers free checking for people and businesses. Earn up to $20 per month on Cash Rewards Checking or high interest on Interest Rewards Checking. Also offering mortgages for customers and for investment property. We give you more.
Location details
30 Middlesex St, Lowell, MA, 01852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The customer service at Washington Savings Bank is top notch! I have been banking with WSB for 20+ years and everyone treats you like family and is super helpful.
I have roughly $3000 deposited into a business checking here every month for 7 months. They do not offer overdraft protection unless you have direct deposit. I have direct deposit in my business checking, but dont qualify because it does not get dd into my personal checking. Well i forgot about two charges for a measly $25.00 and a measly $29.99 in each account to have them return both and still charge a fee like they paid it. I've changed my direct deposits today and will not be setting foot in this place again after i clos... read more
Business response:
So sorry about your interaction and glad we could resolve it for you after this review was posted.
So I was a loyal customer with this bank for many years. They gave me a second chance after I had some bank issues with other banks. However, I recently ran into an issue where I was trying to order something online and the company I was ordering from told me there seems to be an issue on the bank's side. So I called the bank and explained that I ordered something three times and that it keeps getting cancelled. The lady wasn't listening to me and said your debit is pending. I said I understand that but this is the third tim... read more
Business response:
So sorry this interaction occurred and we did not meet your expectations.
Frequently asked questions about Washington Savings Bank
How is Washington Savings Bank rated?
Washington Savings Bank has a 3.1 star rating with 33 reviews.
When is Washington Savings Bank open?
Washington Savings Bank is open now. It will close at 6:00 p.m.
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