Warby Parker Rice Village

Imran Karani 

on Google

a week ago

1-Star Review: Unacceptable Incompetence and Zero Customer Service at Warby Parker Rice Village I had an appalling experience with the Warby Parker store in Rice Village (Houston), and I strongly recommend taking your business elsewhere. The level of incompetence, lack of care, and complete disregard for customer time is unbelievable. First, they completely messed up my prescription on the initial order. When the replacement pair finally arrived, they had left off the transition lenses I ordered. They took the glasses back a... read more

Elizabeth Shields 

on Google

a week ago

I loved how easy it was to book and how friendly and speedy the visit was. No time sitting waiting for the exam and then so helpful with the frames. No high pressure, just helped with what I was looking for with helpful suggestions. 

Carolyn Lipscomb 

on Google

a week ago

Love the location. Large selection of glasses. All employees very friendly and knowledgeable about their products. 

Linda Hughes 

on Google

2 weeks ago

There was absolutely no pressure to make a decision. Shelby and Sean were knowledgeable, helpful, and very patient. After evaluating the sizes and styles I had tried on, they suggested additional frames that they thought would work well for me. They also explained the different lens choices, which I have had confusion about in the past, very clearly. While I was waiting for them to bring out some additional frames they wanted me to try, I overheard them helping other customers. One customer had three pairs of glasses and ne... read more

Ephraim Wasse 

on Google

2 weeks ago

Excellent service — highly recommended!