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3020 34th St, Lubbock, TX, 79410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We have bought two iguanas the past two weeks and both died the next day. We have the correct heat and size of tank, foot etc. when I went back the lady said it was our fault somehow. If you look at the other comments on how many peoples pets died the day or two after it shows there is some issue at the store with there shipment or illness with the pets. Not sure the ladies name who is always very rude to everyone and seems she is on a high horse, but she might want to rethink where she works cause costumer service isn’t her... read more
Owner is very rude. They sell you pets that have been returned due to very bad behavior that they don’t disclose about. Turn around and sell again to someone else at full price after not giving previous customer a new pet and or a refund. Owner will treat you horribly if you have any concerns. He will call you a liar and use horrible language with you.
If you want to stay a respectable small business, having integrity is a must and this place displayed the opposite. Every customer should be treated with respect and a proper solution or an apology should always be offered in the event there is an issue with the purchase of something. Customers should never leave feeling like their beyond reasonable concerns were dismissed.
Walter’s World of Pets has a 4.3 star rating with 875 reviews.
Walter’s World of Pets is open now. It will close at 6:00 p.m.
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