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Walmart Vision & Glasses
- Retail
- Roanoke, VA
About this business
Location details
4524 Challenger Ave NE, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
On July 31st I went in the Bonsack Walmart vision center to look at glasses. They were busy at first for a little bit, so I started looking and trying on. As time went by, all customers left and seemed quiet. I kept looking and still no one to come help me. Two ladies at 2 separate times walked over almost near me and asked if I was finding everything OK and then left . I kept looking and still no one to help me. I was humiliated and left. They lost a sale! Go get some glasses if you didn't see me standing there, you patheti... read more
They go above and beyond to ensure customer satisfaction. They are understaffed but that is not their fault, and the higher ups refuse to roll up their sleeves and help. This scenario is happening everywhere. Be patient when the ones that show up to work.
They take long lunches & close at 6:00... despite sitting on their phones and getting paid until 7:00. Never had a problem with any Walmart optometrist before, but these guys literally don't work.
Not open due to staff shortage. Over an hour (lunch break) has passed. Still closed. And closes at 6 pm
Stay clear of this eye center. Two of the employees at this vision center are totally unqualified. My optometrist wrote me a prescription for safety glasses that would be plane lens at the top and reading glasses at the bottom. It took over a month for the glasses to come back wrong--the lady who ordered them put the order in as reading lenses all the way across. The manager, Toni, seemed to understand what the prescription should have been and sent the glasses off to be redone. When I went to pick them up and tried them on ... read more
Frequently asked questions about Walmart Vision & Glasses
How is Walmart Vision & Glasses rated?
Walmart Vision & Glasses has a 1.9 star rating with 13 reviews.
When is Walmart Vision & Glasses open?
Walmart Vision & Glasses is closed now. It will open tomorrow at 9:00 a.m.
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