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Walmart Vision & Glasses
- Retail
- Cincinnati, OH
About this business
Location details
4000 Red Bank Rd, Cincinnati, OH, 45227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Hi! I had really horrible customer service at the vision center on red bank. Glasses were handed to me dirty, didn't get a decent case, no cleaning cloth or solution. Besides that, the nose pads were thin and cheap, those were changed but they don't match, even though he said they did. And, he didn't help me adjust them at all. Just said how do they feel and yes, you're all set. I said I need your opinion. They weren't adjusted correctly at all. My husband helped me. Not going back to that location for glasses again!!
The person answer phone refuse to schedule appointments because they were the only one there, my question why answer phone that's rude and annoying.
Been calling repeatedly for days and no one ever answered the phone. My daughterd glasses were supposed to be ready on the 20th. After not being able to get them to answer I make the 40 minute drive to get here only to discover they are shut down for remodeling and that there is a person working the desk who is clocked in and supposed to be here, but is no where to be found. I've now been standing here for 51 minutes. Not acceptable. Google still shows them open and if you call the main store they say they are open.
They do not know how to answer a phone!! I have been calling non-stop for the past two days to cancel an appointment and no one will answer and there's no voicemail?!?! I'm calling during regular business hours. Today is the day of my appointment and they're still not answering. I know someone has to be there because my appointment begins in 3 minutes and again no answer?!? Very unprofessional! Will never schedule an appointment with them in my future!!
I used to go there all the time before my doctor left. Went today to order glasses but they're closed (Google said open till 5pm). Picture attached. No complaints: they're helpful, efficient and don't try to upsell you.
Frequently asked questions about Walmart Vision & Glasses
How is Walmart Vision & Glasses rated?
Walmart Vision & Glasses has a 3.4 star rating with 34 reviews.
When is Walmart Vision & Glasses open?
Walmart Vision & Glasses is open now. It will close at 8:00 p.m.
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