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WaFd Bank

3.6

About this business

Location details

809 St Michaels Dr, Santa Fe, NM, 87505, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.67 reviews
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Crystal Martinez's profile image
Crystal Martinez 
a year ago

They need a new ATM! Twice My money gets stuck in machine. I have to wait 7 days to be able to use my money. The first time It happened, the oriental employee had no knowledge and was rude. I also get calls on how my family and my money is being spent. 

Jaclyn Liobowitz's profile image
Jaclyn Liobowitz 
a year ago

I always have a good experience with this branch. Carina and Selma make it happen! 

Mike Beech's profile image
Mike Beech 
2 years ago

WaFd bank on st Michaels has the best managers and employees! They are professional and kind. However the down town plaza WaFd is filled with new employees that just don’t know there jobs! Today they had to call the st Michaels WaFd bank for advise. The Espanola WaFd is filled with cranky very rude employees!!! 

Jarenda Ortiz's profile image
Jarenda Ortiz 
2 years ago

I want to like this bank but it is so time consuming to go over there. The staff are nice and helpful which makes me want to stay. The only complaint I have is that it takes way too long to get service in the drive thru and go thru the deposit or withdrawal process. I like that they are a low volume bank because there is never a line but at the same time I expect quicker service. If there is someone Infront of me that means I am there for twice as long. Please, figure out a way to speed up the process. 

Luis Gonzalez's profile image
Luis Gonzalez 
2 years ago

The ATM kept my money, but gave me a receipt with the withdraw amount reduced from my balance. I panicked and went inside and Juliana Baumgartner was excellent. She addressed and resolved the issue with professionalism. This is the only time I had a problem and I am impressed with the level of customer service. Thank you Juliana!! 

Frequently asked questions about WaFd Bank

How is WaFd Bank rated?

WaFd Bank has a 3.6 star rating with 7 reviews. 

When is WaFd Bank open?

WaFd Bank is closed now. It will open tomorrow at 8:30 a.m. 

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