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Wachovia Bank, N.A.

3.0

About this business

Location details

6175 Windward Pkwy, Johns Creek, GA, 30005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.031 reviews
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James Pratt's profile image
James Pratt 
on Google
a year ago

If you have ANY questions about any of your accounts I do not recommend this branch. I have been here 3 times with three different situations. All three times no one at the counter was qualified to answer my questions. The "bankers" were busy even though there were empty offices and no other customers in the building. I was given a 1-800 number to call. After 45 minutes of the que I had to end my attempt to speak to a person. I ran out of time. Another lunch break completely wasted. 

Laurie T's profile image
Laurie T 
on Google
2 years ago

If this could be a zero it would be. Customer no service. No greeting on arrival (came in to see a banker). Hanging near door/banker area till someone happened by. No banker OR manager available in the middle of the day on a Monday ?!? One banker laughing loudly over some late night tattoo story rather than doing business…they too were “busy”. Unbelievable. Embarrassing. 

Ryan Doe's profile image
Ryan Doe 
on Google
2 years ago

ERICKA is the absolute worst customer service rep I’ve ever encountered.. Rude,uneducated, disrespectful. Its employees like her that make me want to take my money elsewhere … Please do better 

Ask Eleanor, LLP's profile image
Ask Eleanor, LLP 
on Google
2 years ago

Publicly people are realizing banks are a new carriage for awareness. How can in-touch services stay up-to-date? 

M's profile image
M 
on Google
2 years ago

This place is actual trash…the lady’s rude as can be and slower then 3rd grade class. And her customer service skills lack more then my patience for this place. Wells Fargo is trash especially this one 

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Frequently asked questions about Wachovia Bank, N.A.

How is Wachovia Bank, N.A. rated?

Wachovia Bank, N.A. has a 3 star rating with 31 reviews. 

When is Wachovia Bank, N.A. open?

Wachovia Bank, N.A. is open now. It will close at 6:00 p.m.  

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