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Volunteer Legal Services Project

3.6

About this business

Founded in 1981, Volunteer Legal Services Project of Monroe County Inc. is a provider of legal assistance for low-income residents of Monroe County, New York, facing non-criminal legal problems. Based in Rochester, N.Y., the firm helps with a variety of non-criminal legal problems, including matrimonial, social security, family court practice, landlord-tenant conversions, unemployment insurance, bankruptcy and wills. Volunteer Legal Services Project of Monroe County Inc. provides legal representation in the areas of housing ... read more

Location details

1 West Main Street, 1 West Main Street, 5th Floor, Rochester, NY, 14614, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.635 reviews
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Kristen Bonn's profile image
Kristen Bonn 
on Google
4 months ago

If I could give negative stars then I would. It took months for them to get back to me, just to tell me they couldn't help me. There was a contract dispute and the attorney didn't even read the contract. When I discussed it with her she was telling me one thing and I said, what about section 14? She said I was wrong, but then I read it to her and she said, hold on (so she could read it). Then she wanted to add two figures when it clearly said the difference of them. She asked me if I had anything else from the company and I ... read more

CueMadeIt's profile image
CueMadeIt 
on Google
7 months ago

Called in June explained my situation was told they were going to go over it and call me back, here it is Sept 9 I’ve called and left multiple messages and nobody still hasn’t reached back out to me 

l turner's profile image
l turner 
on Google
8 months ago

For the 10th time I called LEGAL AID seeking legal assistance as a senior citizen since 2014. Never do they service, whatever, my issue is. This time I was referred to JUST CAUSE, who talked over me, and abruptly hung up in my hear when I said I'd just been on hold 40 minutes to ask and receive the same answer from Legal Aid; "DO you provide assistance applying for Social Security Disability?". No. They help you appeal. If you apply correctly 1st time, it would reduce the need for appeal. Legal Aid and Just Cause are REDUNDA... read more

Ashley Shanley's profile image
Ashley Shanley 
on Google
a year ago

They didn't bother to get back to me at all. 

Gail Berkes's profile image
Gail Berkes 
on Google
a year ago

They don't follow through and don't call you back. Poor customer service,  

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Frequently asked questions about Volunteer Legal Services Project

How is Volunteer Legal Services Project rated?

Volunteer Legal Services Project has a 3.6 star rating with 35 reviews. 

When is Volunteer Legal Services Project open?

Volunteer Legal Services Project is open now. It will close at 5:00 p.m.  

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