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Volkswagen Van Nuys

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4.4
686 reviews
|Automotive|Van Nuys, CA 91401

6115 Van Nuys Blvd, Van Nuys, CA 91401

(888) 774-1379

Closed now

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About

Under New Managment Volkswagen Van Nuys looks forward to assisting you with finding your next Volkswagen. When you're looking for a new Volkswagen in Los Angeles, Burbank or the San Fernando Valley, one dealership stands out amongst the rest for outstanding customer service and a real dedication to ensuring that your car buying experience is a positive one at Volkswagen Van Nuys. While serving the community at this location for over 20 + years, our new owner is heavily committed to the Volkswagen brand and our customers. We have a massive inventory, new equipment, new personnel and a whole new way of selling cars. Stop by and check out our AWESOME Volkswagen models. We will stop at nothing t

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4.4
686 reviews
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21 reviews have no rating
  • 638 Reviews4.5Google
  • 17 Reviews2.9Insider Pages
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Recommended
on Yellow Pages

6 months ago

07/20/2018, 12:07 PM
By far the most ridiculous dealership I came across. I have been calling around various dealerships to get quotes on a car. I contacted Van Nuys VW and spoke with Nicole C. I was told they would get me a quote. Hour’s later nothing. I called the main line and no one even picked up. I waited and called back the main line to finally get through to someone. After I was transferred, Nicole told me that they were busy and would get back to me soon. An hour later she called with an “approximate” number for a lease. After I told her the quotes I got from other places, I was later told that although they wanted my business, the manager told her that he/she would not take me seriously unless I came i...  more>>
Respond to negative reviews
on Foursquare

a year ago

08/16/2017, 04:08 AM
Don't trust their paperwork.
on Yellow Pages

2 years ago

12/02/2016, 10:12 AM
******DOES NOT HONOR DEALS MADE ********
I worked out a deal with Vladyslava over the internet for a price on a new jetta, we agreed on a price after a few high pressure emails to try to get me in the door, and set an appointment for 8:15 to come in and sign the paperwork. (The same way I have purchased 6 cars this year for my family from various dealers) Once we arrived no one greeted us, we went to the reception desk to ask for her, waited several minute to find out she’s busy and word have to wait 10 min. Ten minutes went and passed, after about half hr waiting we finally got to talking. She did not remember what car we were talking about, the price, the mileage, or that we even made a de
...  more>>
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on Yellow Pages

2 years ago

10/07/2016, 06:10 AM
Rip offs. They charged $800 on what to b a simple maintenance.. they never emptied the oil only added to it, which caused my car run poorly. I changed the oil today. It was overfilled and so dirty. They didn't even change the oil filter. And charged for a turbo valve that was never replaced.. caused me more problems.. I love my car and will never take to vw in van nuys again
Respond to negative reviews
on Citysearch

2 years ago

07/26/2016, 13:07 PM
I went in to look at a car and dealt with Arteme(sp?) He was very knowledgeable and polite. We did not buy that day, and he did not put on the "high pressure" sale. After he left he followed up to make sure I didnt have any questions. I went to a couple other places, but did not get the same great service so I decided to go with Arteme and VW Van Nuys.
Thanks!
on Foursquare

3 years ago

01/29/2016, 13:01 PM
I guess they have new management, and I had a great experience getting my eGolf serviced. I will keep using them.
on Foursquare

5 years ago

07/22/2014, 08:07 AM
Great service!!!
on Foursquare

5 years ago

03/18/2014, 16:03 PM
No touch up paint
on Foursquare

6 years ago

05/17/2013, 14:05 PM
major props to the crew at van nuys VW for the best deal and customer service. ask for Anton. #danke
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