VMCH St Bernadette's Aged Care Residence

Alice Fantauzzo 

on Google

4 months ago

My mum stayed here for 2.5 years until recently. The religious staff were amazing and I thank them for the conversations we had. Food quality appears sufficient. From my experience, there is no active physio or rehab to ensure the residents stay active and mobile for as long as possible - received the occasional call from a physio but otherwise no daily/weekly rehab provided. It appears as if they simply expect you to get worse. Lack of physical stimulation results in a quicker decline of mental function, which is what occur... read more

Janet Vargas 

on Google

a year ago

Visited my relative yesterday Saturday 02 March 2024 while they were playing Bingo. I witnessed a 'carer' wearing glasses, dressed in a black nurses uniform with NO NAME tag treat a resident so bad, that if she had talked to my relative like that I would have immediately taken her out of there. She has no compassion and was extremely rude. I wonder if she had any training to work there. This place has changed so much. Many of the workers don't even say hello, some don't show their name tags and walk around doing nothing. I w... read more

Bedana Pokhrel 

on Google

a year ago

Best ever 

MO Z 

on Google

a year ago

I have had 2 grandparents stay there long term. During covid the staff was accommodating and let us skype with the residents. The staff is caring and kind and there is a chapel with weekly mass. The staff also had a very large party for my grandmother’s 100th birthday. The facilities are very clean every time i visit. Although i have to say one of my grandmothers has dementia and i have found her wearing some clothes throughout week recently…the staff and RNs do listen to the concerns and are compassionate.