Vitalitea - Skin

Marty 

on Google

2 years ago

Accosted by a very pushy salesman in the street in front of the shop as we walked by. He was persistent stating his productsinsisted were healthy and all natural. He actually gestured and said coming in would help me with the bags under my eyes. He was rather insulting and either didn't realize it or didn'tcare. I attempted multiple times while walking away to explain to him that I have many allergies and did not want to try any of the products. He apparently was unable to understand that people can have allergies to natural... read more

Rosemarie Andrews 

on Google

2 years ago

I went to the VitaliTea store in Carmel by the Sea. The store Attendant said I have to pay for the cream before I try the wrinkle treatment. They charged for the cream and 2000$ for a product that I did not even want. I had to get back to my ride because I was with a senior group. He then said the amount is not reimbursable. I had to leave and I immediately cancelled my credit card. I found out later he tried to extract money out of my account. But my credit card company already deemed it suspicious. The website says you can... read more

Ronne Pietila-Wiggs 

on Google

2 years ago

I had an appointment at 11:30AM. The staff confirmed that my appointment was at 11:30AM. A customer came in and claimed she has an appointment at 11:30AM, staff confirmed this woman did not have an appointment. The employee called the owner and when she got off the phone with the owner she told me that the other customer was a “VIP“ and that I could come back at 1:30. I declined, she also said I could get a free facial, I declined that as well, shouldn’t all of your customers be “VIP“. 

Anna A 

on Google

2 years ago

Unreliable staff, I had an appt at 10:00 on 2/25/22, I received an email that morning reminding me of my appt. When I got to the salon I was told that I cancelled my appt which I didn't. I informed the receptionist that I received a confirmation this morning. I was very disappointed that I made the drive only to be told that I didn't have an appointment. Maybe next try calling a person if you're going to cancel at the last minute and inform the reception, so she doesn't give wrong information such as I cancelled the appointm... read more

Private -replyinvalidaddress 

on Google

2 years ago

Meh! She was good but she didn’t do much extraction (cleaning my pores) wasn’t impressed…. And she cut it short 45 min vs 1.5 hours .. Led treatment is what I went for and didn’t get…. Thumbs down, not to mention he hot tea kettle for hot water, she didn’t give much direction on or about jewelry or top(leave in or off). Not too moteases and false advertising. $500 for three treatments.., ya nope!