Vitalcall

Letizia Froio 

on Google

10 months ago

Absolutely disgusting service. Was forced to pay for a new pendant as telstra got rid of 3G, had to pay extra for this change thinking the pendant was ours. This is not the case, we paid the $100 for the new unit to be changed over only not to keep. This was not explained and they are demanding that we return the unit as we are cancelling due to another monthly fee increase. Terrible communication!!!!! 

Michele Payet 

on Google

2 years ago

The initial contact was difficult, I suppose they are short staffed like everyone but the technician was great! They are very thorough and give one a feeling of well-being...I do think that it is worth for peace of mind.. 

Pat Osborne 

on Google

2 years ago

Rang first at 10am this morning, after being put through to many different departments was told someone would call me back. Rung again at 2pm as nobody rang me back and after 30 minutes on the phone waiting for the sales department I got the same person who originally answered call and not sales. If they want more customers they go a funny way about it.