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Vita-mix

3.9

About this business

Vita-Mix manufactures high-speed blenders and mixing equipment for the consumer market, hospitality and foodservice industries. Its machines can grind grain, cook soup, juice whole fruits and vegetables, knead dough, create frozen drinks and make ice cream. Cooks Illustrated magazine called the Vita-Mix the 'King of Blenders' in its May/June 2002 issue. Vita-Mix products are internationally distributed in 45 countries. The company was established in 1921 and is located in Olmsted Township, Ohio. 

Location details

8615 Usher Rd, Olmsted Falls, OH, 44138, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.950 reviews
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Roldana Huganir's profile image
Roldana Huganir 
on Google
2 months ago

CUSTOMER SERVICE 0/5 Will never accept a package virtually again because it was not there when I got home and Vitamix refuses to refund or replace the item. This was a gift to myself and the first time buying from Vitamix and will be my last. This was a refurbished model at that not even regular price or top of the line! Unbelievably horrible customer service. I'm working with PayPal app and thought I would get emails on the resolution so missed the messages but I had contacted Vitamix BEFORE submitting the resolution with P... read more

Margaret Adorjan's profile image
Margaret Adorjan 
on Google
2 months ago

Took a tour. So glad I did because I learned some interesting things. Great Company! 

Veronica Stone's profile image
Veronica Stone 
on Google
8 months ago
Anya W's profile image
Anya W 
on Google
a year ago

I used my $1200 vitamix machine to make smoothies around once a month.So the machine has made less than 100 drinks in its lifetime and it failed two months after the warranty expired. Really bad quality in my opinion for the amount that you pay! Major disappointment getting the brush off from them when I got in touch… I will never buy from this company again. Buyer beware! 

H W's profile image
H W 
on Google
a year ago

Their customer service is quite literally.. lacking. It’s Jan 2 and they’re still closed for the holidays? I ordered from them online a week ago and they’re still unable to ship the equipment—at least there are no updates whatsoever. Not even an email saying deliveries will take longer. It just feels like they’ve shut down completely (until who knows when—they don’t even say) and you only find out when you call customer service. Oh right, they don’t email back either. It’s 2024 people, this is not how people run businesses. ... read more

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Frequently asked questions about Vita-mix

How is Vita-mix rated?

Vita-mix has a 3.9 star rating with 50 reviews. 

When is Vita-mix open?

Vita-mix is open now. It will close at 6:00 p.m.  

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