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Vita-mix
- Retail
- Olmsted Falls, OH
About this business
Vita-Mix manufactures high-speed blenders and mixing equipment for the consumer market, hospitality and foodservice industries. Its machines can grind grain, cook soup, juice whole fruits and vegetables, knead dough, create frozen drinks and make ice cream. Cooks Illustrated magazine called the Vita-Mix the 'King of Blenders' in its May/June 2002 issue. Vita-Mix products are internationally distributed in 45 countries. The company was established in 1921 and is located in Olmsted Township, Ohio.
Location details
8615 Usher Rd, Olmsted Falls, OH, 44138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been a Vitamix user for 15 years, and my brand new Vitamix purchased in 2010 still works perfectly to this day. Because of that excellent experience, five years ago I decided to compromise and try a refurbished unit. Unfortunately, that decision has been a huge disappointment. Since owning the refurbished Vitamix, I’ve had repeated breakdowns almost every year. In February 2025, I reported major issues—excessive vibrations, loud noise, the lid detaching during blending—but customer service told me the machine was “in go... read more
0/5 customer service. Our container blew a hole in the side. Force of ice cut hubby's arm. No mal-use. Only food. Customer service tried to say we caused. What? By using it with food and ice! Beware if you have kids or pets at level of blender when operating. Very dangerous! They don't last like they say. And new containers don't come with rubber handles and some without blade assembly for astronomical price for a hunk of dangerous plastic. Other reviewers online also say theirs cracked. Thick glass of out old other brand of... read more
I have their home professional. It is a best specialty blender.
I have their home professional. It is a best specialty blender.
CUSTOMER SERVICE 0/5 Will never accept a package virtually again because it was not there when I got home and Vitamix refuses to refund or replace the item. This was a gift to myself and the first time buying from Vitamix and will be my last. This was a refurbished model at that not even regular price or top of the line! Unbelievably horrible customer service. I'm working with PayPal app and thought I would get emails on the resolution so missed the messages but I had contacted Vitamix BEFORE submitting the resolution with P... read more
Frequently asked questions about Vita-mix
How is Vita-mix rated?
Vita-mix has a 3.8 star rating with 54 reviews.
When is Vita-mix open?
Vita-mix is closed now. It will open on Monday at 9:00 a.m.
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