Vita-mix

Francois Routhier 

on Google

a month ago

Very disappointing customer-service experience. I paid $199.95 for my Vitamix food processor and have used it only twice. Although I have owned it for almost six years and understand that the three-year warranty has expired, the unit is still in nearly new condition, as shown in the photos I provided. A component broke during normal use when I pressed exactly where the product is marked “PRESS.” Vitamix quoted me $140 to replace only the base. After speaking with two representatives and a manager, the best solution offered w... read more

Sherri Canjar 

on Google

3 months ago

I bought the pro 750....what I thought was a high end stainless steel machine. It wasn't stainless steel. It was a defective laminate of some sort that rusts. The problems customers are having with this machine is all over reddit. Vitamix refused to take responsibility for it so now I have a $500 piece of rusty garbage on my counter..... 

Tio Gabg 

on Google

4 months ago

After waiting a week, I had my order cancelled without explanation nor alternative solution. That was my Father’s Day gift. Customer service on the phone apologized for the inconvenience, said pound sand. Back to my trusted Blendtec with much better customer service. 

A R 

on Google

5 months ago

Vitamix as a blender for smoothies is such a disappointment - the brand acts like they are the best, but the blender chokes making daily smoothies, it's LOUD, it's a bad design that can't mix itself fully even with the gigantic awful plastic black tool they provide. The blender constantly won't mix all the ingredients, cannot power itself fully in each mode, and spins the bottom ingredients while never engaging the contents higher up in the blender, so the design itself is flawed, and making daily smoothies is a hassle, nois... read more

Ocean Girl 

on Google

7 months ago

Love All my VitaMix products!! All work great and give me the opportunity to make exciting new meals.