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Virginia Credit Union

2.9

About this business

A member-owned financial cooperative with more than 300,000 members, Virginia Credit Union provides a variety of affordable banking services, loans, mortgages, and free financial education resources with a focus on helping people be more confident with their finances. Coinstar; Safe Deposit Boxes; 24-hour ATM; Drive-thru 

Location details

9498 W Broad St, Henrico, VA, 23294, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.951 reviews
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Mo's profile image
Mo 
on Google
2 weeks ago

wouldn't give me a car loan because my credit score was too low (620). their app sucks and their "educational opportunities" are dumb. invest the money yall waste on "education" to hire people who understand how tech works. or loaning customers money, like a bank would. 

Travis Thompson's profile image
Travis Thompson 
on Google
a month ago

Always great service every crew member goes above and beyond. 

Alex G's profile image
Alex G 
on Google
5 months ago

Unable to help with trivial tasks all while being rude. I believe her name was Elnatta but I haven't encountered many people in my life that are more useless. 

Katie Brinkley's profile image
Katie Brinkley 
on Google
5 months ago

Does not have a night deposit drop off for businesses like all of the other locations do. Told the teller I have an injury which enabled me from coming inside and they wouldn’t allow me to make my deposits this one time. Thanks for the empathy. Good businesses find solutions to help their clients. Especially ones that have banked with them for a while for personally and professionally. 

Anonymous's profile image
Anonymous 
on Google
a year ago

I’ve been a member for about 5 years, and their app, website, and overall support have significantly declined. Frequent outages occur, especially during critical times like holidays or lunch hours. Despite these issues, they blame customers, suggesting it’s our phones or apps at fault. As an IT professional with over 10 years of experience, I know these problems are on their end. There’s only so many times a customer can log in/log out, uninstall,install, reboot.. if your app needs all this just to work maybe you should reth... read more

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Frequently asked questions about Virginia Credit Union

How is Virginia Credit Union rated?

Virginia Credit Union has a 2.9 star rating with 51 reviews. 

When is Virginia Credit Union open?

Virginia Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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