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Virginia Credit Union

3.2

About this business

A member-owned financial cooperative with more than 300,000 members, Virginia Credit Union provides a variety of affordable banking services, loans, mortgages, and free financial education resources with a focus on helping people be more confident with their finances. Internal ATM; 24-hour ATM 

Location details

2300 W Broad St, Richmond, VA, 23269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.229 reviews
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Cory Diggs's profile image
Cory Diggs 
on Google
2 years ago

Terrible experience for existing member. Will never use them again. Filled the application out on a bank holiday. You would think they have someone to help like any other bank since I was able to price multiple credit unions. Didnt worry about it. No one followed up with me for several days. Followed up with an email. Replied saying how disappointed I was with the experience. Finally, a few days later someone tried to contact me and left a voicemail. Called back as a member and verified my social, DOB, full name, and provide... read more

Matthew Owens-Sturgill's profile image
Matthew Owens-Sturgill 
on Google
2 years ago
Anonymous's profile image
Anonymous 
on Google
2 years ago

Terrible experience for existing member. Will never use them again. Filled the application out on a bank holiday. You would think they have someone to help like any other bank since I was able to price multiple credit unions. Didnt worry about it. No one followed up with me for several days. Followed up with an email. Replied saying how disappointed I was with the experience. Finally, a few days later someone tried to contact me and left a voicemail. Called back as a member and verified my social, DOB, full name, and provide... read more

Anonymous's profile image
Anonymous 
on Google
2 years ago
Best of the Beast's profile image
Best of the Beast 
on Google
2 years ago

Complete scam. They took 20$ to "open a checking account", never fully opening the account even after 2 visits to the bank with multiple forms of ID. They wouldn't give me back the money, or let me use the account, but charged me a few every month for the account that they refused to close. Now they claim I "owe" them 50$ for fees on an account that was never able to be opened or closed. Staff in banks and on the phone are extremely immature and unprofessional. I took the 20 as a loss with no problem but now I have a bogus c... read more

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Frequently asked questions about Virginia Credit Union

How is Virginia Credit Union rated?

Virginia Credit Union has a 3.2 star rating with 29 reviews. 

When is Virginia Credit Union open?

Virginia Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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