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VIP Express Travel Inc

2.9

About this business

Specialties: Vip Express Travel is a most prestigious company with a fleet of luxurious vehicles for you to travel at the highest level of comfort you deserve, from Hazleton, Poconos, Stops along Rt80, Paterson to NYC. Vip Express Travel, the future of transportation Established in 2017. In 2017 Vip Express Travel was started in order to fulfill and meet the markets demand for transportation. We offer new and up to date maintenance on all of our vans. We also started offering free wifi, now we still offer all of these things... read more

Location details

780 N Church St, Hazleton, PA, 18201, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
2.9262 reviews
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Glenn Makoushinski's profile image
Glenn Makoushinski 
on Google
a week ago

We're good until they weren't. They failed to hold a 4AM reservation this morning. We called dispatcher prior, she said driver was on the way. Next call - my name wasn't even on the list! Result - driver never showed up. 100% dispatcher's fault. 

Grace76's profile image
Grace76 
on Google
2 weeks ago

Horrible customer service Tried making a reservation the women put me on hold until the phone just hung up Then when I tried calling back three times this woman was playing games acting like she couldn’t hear me all three times I don’t understand do you not want to make money? Please hire people with good customer service skills! Someone recommended this van service to me I don’t know why never will consider using them again! Go to Jose express worked out much better 

John Warren's profile image
John Warren 
on Google
3 weeks ago

Worst service ever 

Yeye Hilario's profile image
Yeye Hilario 
on Google
a month ago
Jennifer Difo's profile image
Jennifer Difo 
on Google
a month ago

I used to always ride with VIP and never had any problems in the past. Their service used to be reliable, and I trusted them for years. But after today, I will no longer be riding with them. The receptionists were extremely rude and disrespectful. Every time I tried to speak, they would hang up on me. I called back several times, hoping it was a mistake, but it kept happening. I wasn’t being rude, I was just trying to schedule a ride. This kind of treatment is unacceptable, especially toward a long-time customer. I’m disappo... read more

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Frequently asked questions about VIP Express Travel Inc

How is VIP Express Travel Inc rated?

VIP Express Travel Inc has a 2.9 star rating with 262 reviews. 

When is VIP Express Travel Inc open?

VIP Express Travel Inc is open now. It will close at 8:00 p.m.  

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