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VIP Express Travel Inc
- Transportation Services
- Hazleton, PA
About this business
Specialties: Vip Express Travel is a most prestigious company with a fleet of luxurious vehicles for you to travel at the highest level of comfort you deserve, from Hazleton, Poconos, Stops along Rt80, Paterson to NYC. Vip Express Travel, the future of transportation Established in 2017. In 2017 Vip Express Travel was started in order to fulfill and meet the markets demand for transportation. We offer new and up to date maintenance on all of our vans. We also started offering free wifi, now we still offer all of these things... read more
Location details
780 N Church St, Hazleton, PA, 18201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
We're good until they weren't. They failed to hold a 4AM reservation this morning. We called dispatcher prior, she said driver was on the way. Next call - my name wasn't even on the list! Result - driver never showed up. 100% dispatcher's fault.
Horrible customer service Tried making a reservation the women put me on hold until the phone just hung up Then when I tried calling back three times this woman was playing games acting like she couldn’t hear me all three times I don’t understand do you not want to make money? Please hire people with good customer service skills! Someone recommended this van service to me I don’t know why never will consider using them again! Go to Jose express worked out much better
Worst service ever
I used to always ride with VIP and never had any problems in the past. Their service used to be reliable, and I trusted them for years. But after today, I will no longer be riding with them. The receptionists were extremely rude and disrespectful. Every time I tried to speak, they would hang up on me. I called back several times, hoping it was a mistake, but it kept happening. I wasn’t being rude, I was just trying to schedule a ride. This kind of treatment is unacceptable, especially toward a long-time customer. I’m disappo... read more
Frequently asked questions about VIP Express Travel Inc
How is VIP Express Travel Inc rated?
VIP Express Travel Inc has a 2.9 star rating with 262 reviews.
When is VIP Express Travel Inc open?
VIP Express Travel Inc is closed now. It will open at 7:00 a.m.
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