Village Hat Shop

Tori. Subscriptions 

on Google

a month ago

I purchased a $200 Stetson hat on August 28th. The gentleman who assisted me in-store was very kind and even volunteered to have the hat shipped to my home in another state. I paid in full, provided my shipping information, and left with a very positive impression. However, it has now been nine days since my purchase, and the hat has still not arrived. When I called the store for an update, I spoke with Valerie, who identified herself as the store manager. Unfortunately, instead of offering any assistance or solutions, she t... read more

Senad Gashi 

on Google

4 months ago

Ein richtig cooler Laden! Man kann live zusehen, wie die Mützen entstehen – von Old School über New School bis hin zu “Future School”, wie der Chef selbst sagt. Die Auswahl ist riesig und die Leute dort sind super drauf: freundlich, kreativ, mit echter Leidenschaft dabei. Hat richtig Spaß gemacht, dort zu sein. 

Steve 

on Google

5 months ago

The rare time when I actually wanted help, the lady was busy napping. However, I did find a hat I like. 

Dennis Anderson 

on Google

5 months ago

Horrible customer service, the CSR was rude, stated incorrect information. Was told my confirmation number from the 3rd party site they use to process orders was invalid, in order to track your shipment you are required to install a third party app. I informed the CSR that under no circumstances would I be installing a third party app to track my order, I demanded they provide that information outside of their third party app, which she did.Totally BS to try to force someone into an app they do not want to use or be affiliat... read more