This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Village Bank & Trust
- Banks
- Mount Prospect, IL
About this business
Specialties Village Bank & Trust, a Wintrust Community Bank, offers banking solutions tailored to our customers, their needs, and our area. No matter what your financial need, we can help. But, we also go above and beyond basic banking solutions. We host financial education courses, hold community events, and throw neighborhood cookouts. We believe a bank should be a true asset to the area it serves. Our employees serve on local boards, participate in and sponsor community events, and volunteer for local organizations. We wo... read more
Location details
320 E Northwest Hwy, Mt. Prospect Banking Ctr, Mount Prospect, IL, 60056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
My five stars are for the Mount Prospect branch. But I will be comparing this branch to the Des Plaines branch. The Des Plaines branch, I would maybe give one star to it. I much prefer the MP branch over the DP branch. MP branch makes you feel welcomed and appreciated. It does not have a cold feeling, like DP’a branch. Teller’s are polite, professional, and quick. Unlike the DP branch, tellers talk way too much to the ppint where it orders uncomfortable. I am the kind of person that wants to go into the bank. Do what I need ... read more
I have love this branch of Village Bank and Trust. I have been dealing there for years. Everyone is personable and polite and knowledgeable and patient.
Unfortunately I waited at least 10 minutes for a teller to become available, the irony is there was only one teller working, and there was only one customer in front of me, who had other needs that could’ve been facilitated without holding up the line. I finally made it to the teller window and I had a deposit ticket that had writing on it. The teller could have written 500 over the 250 that was already written on the deposit ticket, I went to the Des Plaines branch, and they made the process very simple and quick. Is there ... read more
European teller has no customer service experience. Rude to customers. Other employees I dealt with are fine people.
Frequently asked questions about Village Bank & Trust
How is Village Bank & Trust rated?
Village Bank & Trust has a 3.4 star rating with 11 reviews.
When is Village Bank & Trust open?
Village Bank & Trust is closed now. It will open on Monday at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com