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Vidéotron

3.1

About this business

Location details

1200 St. Laurent Blvd Center, Ottawa, ON K1K 3B8, Canada, Ottawa, ON, K1K 3B8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.160 reviews
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Antony Philip's profile image
Antony Philip 
on Google
2 months ago

I was having some issues with the camera in Pixel 9 which I bought less than 2 weeks ago from this place. Even though the phone is advertised as a 50 megapixel phone, the pictures were taken only in 12.5 megapixels. I went back here and the person (Omar) who was at this place explained to me in depth that only the lens is 50 megapixel in Google Pixel 9 and output pixels are being binned. The option to take a true 50 mp photo with various other professional photography features are only available in Pixel 9 pro and Pixel 9 pr... read more

Jessica Morin-Vertongen's profile image
Jessica Morin-Vertongen 
on Google
3 months ago

I showed up at the kiosk with misleading information from a phone call the day before with a representative after I started an online order. Thankfully, Omar was very helpful as I had been led to believe that my order was started and that everything would be available at my arrival. Omar was very friendly and efficient and dealt with my issue to the best of his ability to compensate for the problem. I appreciate his help and his assistance was truthful and kind. Thank you again 

HADI HOUMANI's profile image
HADI HOUMANI 
on Google
7 months ago

I would never buy from here. Bad management and specific employee work ethic. Advice: just don’t. 

Issa Junior “Junior” Diarra's profile image
Issa Junior “Junior” Diarra 
on Google
7 months ago

My first visit to this kiosk in july was very good. The employee was helpful and understanding. However, my experience today was nothing like the first one. The employee looked annoyed and irritated the moment I said hi. She was very dismissive and just kept telling me the same things with a very condescending tone as I attempted to maybe clarify my question. In the end, she just told me to call customer service. It was an overall short and unpleasant experience. 

rizz420's profile image
rizz420 
on Google
9 months ago

Caroline is the worst manager ever, the rest of the employees work in slow motion and have poor customer service, you call and no one ever answers 

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Frequently asked questions about Vidéotron

How is Vidéotron rated?

Vidéotron has a 3.1 star rating with 60 reviews. 

When is Vidéotron open?

Vidéotron is closed now. It will open tomorrow at 9:00 a.m. 

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