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Victoria's Secret

2.4

About this business

Location details

DFO SOUTH WHARF, SHOP B129, 20 Convention Centre Pl, South Wharf, VIC, 3006, Australia

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
2.4110 reviews
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Kristy LUSUNG's profile image
Kristy LUSUNG 
a week ago

Walked into this store , the lady ( I saw she has lots of complaints already) . Came at me for holding my coffee ( not drinking it) was very discriminating towards me . 

Chauntal Nuqui's profile image
Chauntal Nuqui 
a week ago

Blonde staff (around 50-60 ish years old) were very rude to my friends. 

Sugaxsalty's profile image
Sugaxsalty 
3 weeks ago

I had a very disappointing experience at the Victoria’s Secret Docklands store. The customer service was extremely poor — staff were rude, dismissive, and lacked basic manners. Instead of feeling welcomed or assisted, I felt uncomfortable and ignored. In particular, during my visit on the 2nd, between approximately 4:20–5:30 pm, one oldish Asian lady was especially rude and unprofessional. Her attitude was abrupt, unhelpful, and came across as disrespectful. Customer service should be about making customers feel supported, n... read more

Syed Shameel Iqbal's profile image
Syed Shameel Iqbal 
3 weeks ago

Products are great, the lady at the cashier counter is horrible to deal with. She is in the wrong line of work.Shopped at 1328 hours on the 28th of December, invoice number 1410632. 

Narinder Kaur's profile image
Narinder Kaur 
a month ago

I completely agree with the review shared along with the photo by Yasumi. The same lady misbehaved with us when I visited the store with my sister. Throughout our time in the store, she watched us closely, as if she suspected we were going to steal something. While another staff member was assisting us, this lady told her not to let my sister try on more items, saying she wanted to be sure we were actually going to buy something. I overheard this conversation while my sister was in the trial room. She also did not allow the ... read more

Frequently asked questions about Victoria's Secret

How is Victoria's Secret rated?

Victoria's Secret has a 2.4 star rating with 110 reviews. 

When is Victoria's Secret open?

Victoria's Secret is closed now. It will open tomorrow at 10:00 a.m. 

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