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Victoria's Secret
- Lingerie
- South Wharf, VIC
About this business
Location details
DFO SOUTH WHARF, SHOP B129, 20 Convention Centre Pl, South Wharf, VIC, 3006, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I am writing to formally raise a serious complaint regarding the unacceptable treatment I experienced at the Victoria’s Secret Docklands store during my visit on the 15th of May 2026, between 8:00pm and 08:10pm. The level of customer service I encountered was extremely disappointing and entirely inconsistent with the professional standards expected from an internationally recognised brand. Staff members were dismissive, rude, and lacked basic courtesy and professionalism. Rather than being treated as a valued customer, I was... read more
I’ve visited this store three times hoping for a better experience, but unfortunately the customer service has been consistently disappointing. Neither the staff at the entrance nor the cashier were welcoming or polite. I felt uncomfortable each time. I hope the management works on improving their customer service.👎🏻👎🏻
E Files. Don’t shop here
Rose is being helpful rlly friendly, nice lady Thank u for u help💗
Walked into this store , the lady ( I saw she has lots of complaints already) . Came at me for holding my coffee ( not drinking it) was very discriminating towards me .
Frequently asked questions about Victoria's Secret
How is Victoria's Secret rated?
Victoria's Secret has a 2.4 star rating with 114 reviews.
When is Victoria's Secret open?
Victoria's Secret is closed now. It will open at 10:00 a.m.
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