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DFO SOUTH WHARF, SHOP B129, 20 Convention Centre Pl, South Wharf, VIC, 3006, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Went in this week to look at perfumes and was delighted to be helped by Charlize, she fully put me onto my fav new scent (shout out cashmere fleur) and her bubbly, effervescent personality was contagious. 10/10 coming back
I am writing to formally raise a serious complaint regarding the unacceptable treatment I experienced at the Victoria’s Secret Docklands store during my visit on the 15th of May 2026, between 8:00pm and 08:10pm. The level of customer service I encountered was extremely disappointing and entirely inconsistent with the professional standards expected from an internationally recognised brand. Staff members were dismissive, rude, and lacked basic courtesy and professionalism. Rather than being treated as a valued customer, I was... read more
I’ve visited this store three times hoping for a better experience, but unfortunately the customer service has been consistently disappointing. Neither the staff at the entrance nor the cashier were welcoming or polite. I felt uncomfortable each time. I hope the management works on improving their customer service.👎🏻👎🏻
E Files. Don’t shop here
Rose is being helpful rlly friendly, nice lady Thank u for u help💗
Victoria's Secret has a 2.4 star rating with 115 reviews.
Victoria's Secret is closed now. It will open tomorrow at 10:00 a.m.
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