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VERSACE

3.4

About this business

Location details

7899 Templeton Station Rd, Richmond, BC, V7B 0B7, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.469 reviews
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Grace Hill's profile image
Grace Hill 
3 weeks ago

Diego was absolutely amazing! This was truly one of the best customer service experiences I’ve ever had, especially at a designer store. He was warm, patient, and incredibly knowledgeable about the different types of leather, styles, and craftsmanship. He took the time to answer all my questions and made the entire experience feel welcoming, personal, and never rushed. Diego is a true reflection of exceptional luxury service. I’ll definitely be back! - grace and sunny 

XDLiu's profile image
XDLiu 
3 weeks ago

Very disappointing experience at the Versace outlet. I simply asked the salesperson whether the item came with a warranty. Instead of giving me a professional answer, the response I received was, “Who told you outlet sale items have a warranty?” I found this response extremely dismissive, disrespectful, and unnecessarily condescending. I was simply asking a reasonable question about a product I was considering purchasing. A straightforward explanation of the warranty policy would have been more than enough. 

Sukhjeet Dhaliwal's profile image
Sukhjeet Dhaliwal 
3 weeks ago

Very disappointing experience at this Versace location. One of the Indian female employee I dealt with was extremely rude and had very poor manners. She acted as though she was above the customers, and her attitude came across as arrogant and completely unprofessional. Unfortunately, my experience with several other staff members wasn’t much better. I was planning to purchase a pair of Versace sunglasses here, but because of the way I was treated, I left and bought the exact same sunglasses from Sunglass Hut instead—even tho... read more

Arsh Chatha's profile image
Arsh Chatha 
4 weeks ago

Today I go there, and I am extremely disappointed with customer service. They don’t give chance to customers for looking products and they just focus on asking questions ’do you want to buy anything from there’ it’s very disrespectful for everyone. If customer like anything they will inform you and buy from you store. All salesperson have extremely bad customer service experience and attitude. 

mjr's profile image
mjr 
a month ago

awesome store. April was super helpful and kind with assisting me in getting the right item. great service and quality items. 

Frequently asked questions about VERSACE

How is VERSACE rated?

VERSACE has a 3.4 star rating with 69 reviews. 

When is VERSACE open?

VERSACE is closed now. It will open at 10:00 a.m. 

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