Verizon Corporate Office

Joe Reynen 

on Google

a week ago

Terrible and very expensive experience. Verizon would not accept our current cell phone numbers. In the trial period waiting to find this out. Cost us so far $1,820 and scheduled to take out another $1,188 next month. My wife can not log back into her Verizon app to shut off auto pay. We never switched to Verizon but still getting billed. Terrible customer support!!!! 

Jeanette Owens 

on Google

2 weeks ago

Company refused to answer my calls or doesn’t care about anyone or thing other than themselves. Bill me six months for a phone I returned and paid 54.50 to return and decided that four months would be fine to credit my account. Verizon is one of the worst providers to have a service with 

TheKK 

on Google

3 weeks ago

They have been telling me my device that was purchased in full was unlocked. It has almost been a year since I first requested they unlock it. Then to be told I had to wait 60 days. It was one of the newer models & the value I could've received has drastically reduced. I feel like my device is being held hostage & I have been treated differently since switching cellular carriers. I still had internet but never was able to get any access to any account for it. It was 2025 when I was almost able to get in to reset my password ... read more

Jason Milner 

on Google

3 weeks ago

I am writing to express my serious dissatisfaction with the customer support I received from Verizon after purchasing a new Apple Watch. Because of a glitch with the original order, Verizon was unable to activate the watch or establish its connection to the network. Despite repeated attempts to resolve the issue, I spent more than four hours dealing primarily with AI chatbots before I was finally connected with an actual customer-service representative. Throughout the process, I was repeatedly transferred from one chatbot to... read more

A T 

on Google

a month ago

I am an attorney representing an 80 year old widow that had a heart transplant. Verizon has been charging my client $30 a month since 2013 and it his not even her phone. Verizon prays on vulnerable senior citizens and I will be filing a lawsuit against Verizon to claw back all payments they have received since 2013 and for fraud asking for punitive damages. Let’s see what a Dallas County jury thinks. Shame on Verizon. Taking advantage of senior citizens. Is that really a good corporate citizen? A jury will deliver an answer.