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5956 Stellhorn Rd Ste C, Fort Wayne, IN 46815, Fort Wayne, IN, 46815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I was in THIS store only 2x about 2 months ago. First time - the guy in the store by himself was extremely Rude & very poor customer service! Yes, he was busy with another person setting up a phone, but when "anyone" comes in the "usual response" has always been, "Hello Welcome to Verizon!" Then usually a brief, "What do you need?" & a response say, "I am busy with this guy & 'will need' possibly 40 more minutes. HECK NO!! None of that happened & he got "annoyed" by my pacing (my phone stopped working) & I asked 2x (minutes ... read more
Great experience! Alexis has been the most helpful person I’ve dealt with in the store!
I left this company years ago because of these issues. I have 5 hours total wrapped up in a credit that Verizon was supposed be applied. If you come to this company be sure that you know, you will sit for hours and they will tell how important your time is and that they are sorry. They do not care. I have heard the words "I'm sorry" at least 20 times in the last hour and a half.
Thus is an FYI. They moved to Northwood Plaza. East end of strip mall. The next building is Target. Staff was very informative. I dealt with Jay
Verizon Business Services has a 3.9 star rating with 12 reviews.
Verizon Business Services is closed now. It will open at 10:00 a.m.
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