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Verizon

1.3

About this business

Location details

6360 Thompson Rd, Syracuse, NY 13206, Syracuse, NY, 13206, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
1.395 reviews
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Katie's profile image
Katie 
on Google
2 months ago

DO NOT GET VERIZON FIOS. This is the worst service I have ever received. We signed up for FiOS in August 2024. It is 5/12/25 and we still have an EXPOSED FIOS CABLE on our lawn. We have had to have it repaired once already because it got mowed over due to Verizon's negligence to bury it. We have called them at least 5 times to get this resolved, and each time they promise someone will be out, but no one ever comes. They give us the runaround, wasting my time (probably in the hopes I will hang up and leave them alone), puttin... read more

alexis ronis's profile image
alexis ronis 
on Google
9 months ago

SCAMMERS ! THE ASSOCIATE SAID MY PHONE WAS $200 . WHEN I GOT MY BILL IT WAS $600! DO NOT TRUST THIS LOCATION ! THEY LIE TO GET COMMISSION. 

Brian O'Keefe's profile image
Brian O'Keefe 
on Google
a year ago

Tried switching internet and tv from spectrum to Verizon Fios. What a disaster. They put in the service on12/06/23. They used streaming boxes for the tv. It would not work. Picture pixellated and the boxes kept losing signal completely. I had technicians out almost every day for a week it still would not work. I asked to switch to wired tv boxes and was told that even though the service was bad I couldn’t switch just because I didn’t like it. I told them to take it all out and hooked my spectrum equipment back up. My advice ... read more

D P's profile image
D P 
on Google
a year ago

Switched service providers, I actually had no service at home. Not even one bar, just an x. Now I can't pay my bill from my phone because when I try on a browser the my Verizon app opens and requires me to sign in. I no longer have an account so I can't sign in. I guess I'll take a ride out to a Verizon store on Monday to settle up. Go mint, I have service at home and am paying 15 a month for unlimited. Verizon charged me 72 for 5gbs 

Sean Whittin's profile image
Sean Whittin 
on Google
2 years ago

Just plain terrible. Nothing is ever the way it should be. No one does job. Worst company 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 1.3 star rating with 95 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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