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Verizon

1.3

About this business

Location details

6360 Thompson Rd, Syracuse, NY 13206, Syracuse, NY, 13206, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
1.397 reviews
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Tony DeBottis's profile image
Tony DeBottis 
a month ago

Went into this store upset as I lost my phone, everything work related, racing related was on my phone. Never been treated so well, the customer service rep went out of his way to recover all my data to my new phone. Won't tell you what I spent, but it was so little I could not believe it. If you need anything Verizon related this is the store to go to, you won't find better people anywhere. 

Jeanine's profile image
Jeanine 
3 months ago

I'm trying yet again to get this company to remove 2 metal wires attached to a utility pole that pose an electric shock risk on my property in wet weather that they have no easement for that have been on my property since likely 1991. They say they will but it never happens. Its touching trees and my garage. 

Katie's profile image
Katie 
a year ago

DO NOT GET VERIZON FIOS. This is the worst service I have ever received. We signed up for FiOS in August 2024. It is 5/12/25 and we still have an EXPOSED FIOS CABLE on our lawn. We have had to have it repaired once already because it got mowed over due to Verizon's negligence to bury it. We have called them at least 5 times to get this resolved, and each time they promise someone will be out, but no one ever comes. They give us the runaround, wasting my time (probably in the hopes I will hang up and leave them alone), puttin... read more

alexis ronis's profile image
alexis ronis 
a year ago

SCAMMERS ! THE ASSOCIATE SAID MY PHONE WAS $200 . WHEN I GOT MY BILL IT WAS $600! DO NOT TRUST THIS LOCATION ! THEY LIE TO GET COMMISSION. 

Brian O'Keefe's profile image
Brian O'Keefe 
2 years ago

Tried switching internet and tv from spectrum to Verizon Fios. What a disaster. They put in the service on12/06/23. They used streaming boxes for the tv. It would not work. Picture pixellated and the boxes kept losing signal completely. I had technicians out almost every day for a week it still would not work. I asked to switch to wired tv boxes and was told that even though the service was bad I couldn’t switch just because I didn’t like it. I told them to take it all out and hooked my spectrum equipment back up. My advice ... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 1.3 star rating with 97 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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