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Verity Credit Union
- Finance
- Seattle, WA
About this business
Location details
4545 Stone Way N, Seattle, WA, 98103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I am writing to express my appreciation for the exceptional service provided by your team. Whether handling business instructions or day-to-day banking, the staff is consistently professional and efficient. In particular, I value how clearly you explain the processes for opening new credit lines and establishing Family Trust accounts. It is reassuring to know exactly what to expect, and the team’s performance never disappoints.
I have reached the last straw with Verity, after banking with them for over 40 years I will be moving my money and closing all accounts and credit cards. Their customer service is terrible, my last 4 or 5 experiences at both the Stone Way and Northgate locations left me feeling like I had interrupted their phone scrolling time and they were very annoyed that they needed to do their job. Last night I went to the Stone Way branch trying to designate beneficiaries, a simple task I should have been able to do on line but was tol... read more
The folks at Verity are really great and helpful, even though I'm not a member. If I ever get unhappy with my current CU I'm switching to them for sure.
These guys aren't the worst, but they clearly don't care anymore. Verity is just phoning it in anymore. I feel sorry for the employees as they seem powerless to do a better job, even if they wanted to. My family is moving out accounts to another credit union.
Frequently asked questions about Verity Credit Union
How is Verity Credit Union rated?
Verity Credit Union has a 3.5 star rating with 40 reviews.
When is Verity Credit Union open?
Verity Credit Union is closed now. It will open tomorrow at 10:00 a.m.
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