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Ventura County Credit Union - Moorpark
- Finance
- Moorpark, CA
About this business
Location details
510 E Los Angeles Ave, Moorpark, CA, 93021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I just joined and I am already not happy. Their policies, procedures and technology make it difficult to transfer money to outside accounts. If you have to pay bills that are drawn out of an account that is not Ventura County Credit Union, this is not the credit union for you. I am already regretting opening an account with them.
I have been banking with VCCU for over a decade and will never go back to a big name bank. They've always treated me greatly both on customer service as well as when it came to any loans or cards needed. Anytime I've made a mistake and incurred a fee it was never any issue to reverse it so long as it wasn't an excessive amount in a short time span and it's really one of the few financial institutions that still treats you like a human.
If you schedule a phone appointment and expect them to call you good luck. I don’t even know why they schedule phone appointments, 3 different appointments, zero calls not even to say sorry we are too busy do you want to reschedule? Don’t go there if you expect them to follow up. To VCCU (responding your feedback since I cannot respond to it) you mentioned I should receive a confirmation email? The appointments were scheduled in person at the branch (and for different services each time) so if I did not receive the confirmat... read more
Very friendly and efficient tellers. Much better than the big banks
amazing customer service and this credit union has been more helpful than any other bank that I’ve been with and I wanna thank Kyle for making the personal experience x100 better. I left a satisfied and with a big smile on my face knowing I was in good hands
Frequently asked questions about Ventura County Credit Union - Moorpark
How is Ventura County Credit Union - Moorpark rated?
Ventura County Credit Union - Moorpark has a 3.7 star rating with 24 reviews.
When is Ventura County Credit Union - Moorpark open?
Ventura County Credit Union - Moorpark is closed now. It will open tomorrow at 9:00 a.m.
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