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Vancity
- Finance
- Vancouver, BC
About this business
Our Vancity - Downtown community branch is a values-based financial co-operative that uses our assets to improve the financial well being of our members as well as our communities. As Canada's largest credit union, we are committed to putting our member's money to good while also sharing 30% of our profits back to them and their communities. Come into our Downtown branch, give us a call or visit our website to open a bank account, credit card, mortgage or investment account and join the movement to become a financial force f... read more
Location details
898 W Pender St, Vancouver, BC, V6C 1J8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Such a headache waste of time I opened a bank account they give me a debit Card that keeps declined all the time even after reseting password I called them they asked me to go to branch I went asked many questions they changed the Card changed password went to reload my compasscard guess what it declined I can't trust
I’ve been coming to this branch once a month since 2023, and overall, the service from the tellers has always been great, everyone at the front is polite, helpful, and pleasant to deal with. However, there’s one employee who sits at the back of the teller area who consistently gives off a very different vibe. On the few occasions she handled my transaction, she looked upset or annoyed, and her tone felt cold and unwelcoming. If she holds a higher position, I hope she understands that good customer service also means making c... read more
Terrible customer service. I don’t know why I’ve still got an account with this bank.
Frequently asked questions about Vancity
How is Vancity rated?
Vancity has a 3.4 star rating with 61 reviews.
When is Vancity open?
Vancity is closed now. It will open on Monday at 9:30 a.m.
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