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Vancity

3.2

About this business

Location details

1790 152 St #104, Surrey, BC, V4A 7Z7, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
3.219 reviews
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Gerry Simon's profile image
Gerry Simon 
a month ago

Vancity has changed to digital banking making online banking tedious and difficult. They have done a massive disservice to all their members. Anybody can make something complicated. It takes real genius to make something simple. We're not witnessing any kind of brilliance here. 

Mc2's profile image
Mc2 
2 months ago

I highly recommend anyone thinking about opening an account with Vancity doesn’t. 1 star for the new app and customer service. I spent 30min on hold waiting for someone to answer the phone, which, to be fair is better than the hour plus I HAVE spent waiting on customer service. Not to mention the screaming children in the background of my call agents phone and putting me on hold multiple times probably to deal with said children. I’m the laziest person but yall might actually push me to find a new bank and close my accounts ... read more

Debbie Lawrance's profile image
Debbie Lawrance 
5 months ago

Just a quick shout out to Vindii, our favourite Member Services Representative at the South Surrey Vancity branch! She is just so gosh darn competent, experienced and has an uncanny ability to quickly zone in and problem solve any presenting issues, in addition to provide sound advice and information in so many areas and options 'all things Vancity'. On top of all of this, she is incredibly KIND, authentic & extremely caring. She bring genuine membership connection to a whole new level! Thank you for being so awesome Vindii! 

Tommy Trung's profile image
Tommy Trung 
5 months ago

Pleasant service by Sherry D, she helped me set up my personal loan and answered my questions promptly and professionally 

Cassandre Greer's profile image
Cassandre Greer 
8 months ago

Why is an ATM closed because the bank is closed on a Monday?? Isn’t that the point of an ATM??? 

Frequently asked questions about Vancity

How is Vancity rated?

Vancity has a 3.2 star rating with 19 reviews. 

When is Vancity open?

Vancity is closed now. It will open on Tuesday at 9:30 a.m. 

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