Vancity's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Vancity

3.4

About this business

Our Vancity - Cedar Hills community branch is a values-based financial co-operative that uses our assets to improve the financial well being of our members as well as our communities. As Canada's largest credit union, we are committed to putting our member's money to good while also sharing 30% of our profits back to them and their communities. Come into our Cedar Hills branch, give us a call or visit our website to open a bank account, credit card, mortgage or investment account and join the movement to become a financial f... read more

Location details

12820 96 Ave, Surrey, BC, V3V 6A8, Canada

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
3.448 reviews
Select a rating
S. S.'s profile image
S. S. 
on Google
2 weeks ago

Ridiculous bank. Came in with a $19,000 draft. Lady at the counter literally told me to use CIBC, the bank that issue the draft. I’ve had an account since 2017. I have numerous transactions that take place in my account on a regular monthly basis for years. Then she told me that your home branch is Delta. I live in North Surrey !! Whats the point of these branches if your going to make me go to another location and waste my time ?? I live in this area, I request these guys to change my home branch every time !! 

D's profile image
D 
on Google
a month ago

Don't recommend getting a safe from Vancity. They touched our items without one of us being present. There were two females that counted our items. The policy is that the safe owner needs to be present when they are counting/moving our items. Turns out my Nani ring and my mom's earrings had disappeared. We will be looking into another bank. 

Elias Syria's profile image
Elias Syria 
on Google
a month ago

I always regret wasting my time in this backward bank.. There are always problems. In everything... The service is so bad that I wanted to use the bathroom while waiting in line... They apologized and said that they do not have a public bathroom... considering their customers as members of the public... And I asked to go to Starbucks to use the bathroom... Shame on them 

ar Jobish's profile image
ar Jobish 
on Google
a month ago

Mallika, the staff member, was very rude. I waited in the business line for 30 minutes with no assistance—extremely poor customer service. I'm seriously considering closing my account. 

Miguel Angel Peralta Aviles's profile image
Miguel Angel Peralta Aviles 
on Google
2 months ago

Tarjeta de débito no tiene CVC lo que imposibilita la compra en línea 

View all google reviews

Frequently asked questions about Vancity

How is Vancity rated?

Vancity has a 3.4 star rating with 48 reviews. 

When is Vancity open?

Vancity is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com