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Vancity

3.9

About this business

Our Vancity - Chilliwack community branch is a values-based financial co-operative that uses our assets to improve the financial well being of our members as well as our communities. As Canada's largest credit union, we are committed to putting our member's money to good while also sharing 30% of our profits back to them and their communities. Come into our Chilliwack branch, give us a call or visit our website to open a bank account, credit card, mortgage or investment account and join the movement to become a financial for... read more

Location details

45617 Luckakuck Way, Chilliwack, BC, V2R 1A3, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
3.928 reviews
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Jim Mackenzie's profile image
Jim Mackenzie 
on Google
5 months ago

Two days in a row I had a phone appointment with Veronika Riches and I was ghosted. I responded to the Email, had a return(thanks for responding, Veronika Riches will be with you soon) AND!!! Nothing!! I think they should give $1000 for the two days I wasted waiting for nothing. Because if it was the other way around, there would be fines, fees, and levies. All they give is telling you how unfortunate you are. 😡😡😡😡 pathetic customer service considering it was their idea to do this every year. 

Pandher G's profile image
Pandher G 
on Google
8 months ago
dany cooper's profile image
dany cooper 
on Google
8 months ago

Very slow, maybe the slowest in Chilliwack, to meet a teller. At least 15-20 minutes standing in line every time I go there. 

Trevor's profile image
Trevor 
on Google
10 months ago

Was told by 1 teller that they had no exchange fees when converting Canadian currency into us when in a few days later and teller told me that they did have fees but would not disclose what the fee was. This branch has poor service and is untrustworthy, I will be moving all fund out of this branch 

GEORGE DARREN CAPRON's profile image
GEORGE DARREN CAPRON 
on Google
a year ago

Well there respectability suppose to be at best better for mortgage rates or at least the same there not in this one case But indeed some mortgage person greedy and believe people are not as smart as them. It's all about customer service. Not you thinking your smarter then others si far the one person was really rude stating they have to do extra work now. I turn was not just a complaint type person. Myself have a mortgage broker Americana. Said and well by there the vancity mortgage person has issues and should retire has i... read more

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Frequently asked questions about Vancity

How is Vancity rated?

Vancity has a 3.9 star rating with 28 reviews. 

When is Vancity open?

Vancity is closed now. It will open at 9:30 a.m. 

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