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Value City Furniture
- Furniture Stores
- Dearborn, MI
About this business
WHO WE ARE Value City Furniture is a furniture store that has been helping families furnish their homes for over 70 years. Find stylish furniture for your living room, dining room, and bedroom (including mattresses and youth furniture). VCF also offers the largest selection of reclining and power-reclining furniture around! DESIGNER LOOKS COLLECTION Our newest furniture collection, Designer Looks is full of the latest furniture styles at prices that are a lower than anywhere else. We listened to our customers about what thei... read more
Location details
5701 Mercury Dr, Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thanks Shawn!🤞🤞
About 5 weeks ago i ordered furniture at Value City that was supposed to be delivered next week. My initial experience in the store was great...i was happy with my salesman and loved the leather sectional and dining room table i ordered. However, everything went downhill today. The store called my ex wife to confirm delivery for next week instead of contacting me. I specifically spent time at the store taking her name off the account, updating my contact info and double checking it was all correct. Obviously, that was all fo... read more
Absolutely worst retailer I've ever done business with. Bought furniture from this location that stated they had the furniture in stock. After two botched deliveries with broken, missing, and mismatched furniture, I requested to have them take everything back and not do business with them ever again. The store manager at the Novi location they passed us off to (Joseph) was entitled and unprofessional. The store manager at their Dearborn location (Wendy) was incompetent. I would steer clear from this business at all costs.
I’ve had several GREAT experiences shopping at Value City Furniture locate on Mercury Rd in Dearborn Michigan. If your ever in need of furniture and great customer service give my sales associate Krissie a visit.
Bought a dining set with a glass round table and it exploded
Ghetto and unprofessional ! I payed for my furniture in full on July 12th, they told me I’d get in August 12th which turned into August 22nd then September 8th only for them to call me today and say November 28th, four months for some furniture I paid for IN FULL on July 12th!! Never again I’d rather sit on the floor!
Business response:
Hi Nakia, thank you for taking the time to leave us feedback. We are sorry to hear of the delay with your order and would like to see if we can be of assistance. Please email us at social@vcf.com with the phone number associated with your order. Thank you, -DO
Over priced and cheaply made
RecommendedGood service good people al and tamam are the most helpful people i have ever met, also ghada was good, we appreciate value city furniture and the employees
Al Did an amazing job very good help
Frequently asked questions about Value City Furniture
How is Value City Furniture rated?
Value City Furniture has a 4.7 star rating with 4,408 reviews.
When is Value City Furniture open?
Value City Furniture is closed now. It will open tomorrow at 9:00 a.m.
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