Value City Furniture's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Value City Furniture

4.8

About this business

WHO WE ARE Value City Furniture is a furniture store that has been helping families furnish their homes for over 70 years. Find stylish furniture for your living room, dining room, and bedroom (including mattresses and youth furniture). VCF also offers the largest selection of reclining and power-reclining furniture around! DESIGNER LOOKS COLLECTION Our newest furniture collection, Designer Looks is full of the latest furniture styles at prices that are a lower than anywhere else. We listened to our customers about what thei... read more

Location details

33377 Van Dyke Ave, Sterling Heights, MI, 48312, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.84,886 reviews
Select a rating
Monowar K.'s profile image
Monowar K. 
3 years ago

I was buy a dinning table at June 06 2021 but till now i didn't get delivery, i contacted with customer services manager of sterling height location to day, they told me it was manufacturer causes shortages items, but when i purchases this item from mother fucker sales agent mohammed Alim, he nothing talk with me about the delay delivery, it was poor customer services, horrible staff, not professional, no body never go to value city, All of sales agent are cheater, three times changes my items delivery dated, i never no wh... read more

Tina S.'s profile image
Tina S. 
3 years ago

Hello, To whom it may concern, I would like to give 5 stars to Mr. Syed Zaman at VCF Sterling Heights, MI 48312. I walked into the star the other day , I was greeted by an Angel. Mr. Syed Zaman introduced himself and welcomed me with a smile. He took the time to ask what I needed. I was looking for a curio for my dining area. He showed Me what was there, the options were very nice . However, I have a small space in my home for half the size that I saw. I will have other furniture items that I will need in the near future an... read more

Kishan C.'s profile image
Kishan C. 
3 years ago

Absolutely unacceptable delivery and post purchase service, bought our furniture in March, was told it would be here end of May, not a problem we were told that up front, and knew what to expect, it wasn't an issue. Got a phone call mid-April that the warehouse received everything, and was able to deliver early, great I scheduled a week after there anticipated date, so I could get the room prepped, the day before the delivery we get a phone saying something happened to 2 items on the order and they can deliver a week later, ... read more

AverageJoe2010's profile image
AverageJoe2010 
13 years ago

Their Sales Manager is a TOTAL DOUCHEBAG! My wife and daughter went this past weekend to look at some furniture at the 14 mile and Van Dyke location in Sterling Heights, MI. We found a set that we liked at a price we could afford and asked one of the people there about the mismatched chair that came with the set. He informed us that they had the chair that matched it, so we were excited and asked for a sales Rep. We spoke for a few minutes only to find out that the furniture was discontinued and the chair that was on display... read more

tmwilliford's profile image
tmwilliford 
13 years ago

Bought my living room set here after looking at art van and Gardner white and the customer service has been great so far. Allison did a great job helping us out and she was respectful and had a smile on her face the whole time even after I changed my mind and cancelled my first order because I thought I found something at Gardner white. I ended up cancelling my order at Gardner white to come back and shop here and so far I'm glad I did because Allison has made this a good experience. I should be getting my furniture today so... read more

dberry's profile image
16 years ago

Value City Furniture - Utica, MI – Having worked in the home furnishings business at most of the major furniture stores in Michigan it is my pleasure to tell you that VCF/American Signature Furniture carries the finest line of furniture at the greatest value. If you want to compare prices with our competitors make sure you understand the quality of the furniture you are purchasing. The American Signature line of furniture that we design, manufacture and sell is comparable to the quality of furniture you will find only at a s... read more

Leslie R.'s profile image
16 years ago

Never been dissapointed I have purchased furniture twice and never had any issues. I have never had any quality issues or poor customer service. The only negative is the salespeople follow you around and THAT is annoying. I will continue to buy from them. 

Contributor's profile image
Contributor 
16 years ago

Editorial Review – National discount chain furnishes all rooms of the home with sectionals, bedroom sets, dining room tables, curios and more. 

Tracy K.'s profile image
17 years ago

poor quality/poor excuses I ordered a 60" tv console.When I picked it up it had dents, scratches, and cracks in it.They were going to just load it up, untill I asked them to see it, I would have got home and had a fit. They ordered another one and then dents were worse. So they took off the good pieces and put them on the first one. I got home and would you believe the doors won't close, now I have to wait for service. Art Van had a console for $50 cheaper, I should have went with them. We'll see, I'll let them try to fix it... read more

Frequently asked questions about Value City Furniture

How is Value City Furniture rated?

Value City Furniture has a 4.8 star rating with 4,886 reviews. 

When is Value City Furniture open?

Value City Furniture is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com