Birdeye Logo White 2020
Watch Demo

Valley View Tractor & Equipment Inc

451 reviews
|Auto Repair|Terrebonne, OR 97760 United States

5655 SW Rim Rd, Terrebonne, OR 97760 United States

(503) 554-8179

Closed now


Top Automotive in your area
(1) · Auto Repair

63120 Nels Anderson Rd

(541) 389-3850
(1) · Auto Repair

2100 NE 3rd St

(541) 749-1032
(45) · Auto Repair

62860 Boyd Acres Rd b1

(541) 317-3954
(7) · Automotive

793 Curtis Ct

(541) 549-0138
(43) · Auto Repair

413 NW Hill St Ste 100

(541) 639-2553
(69) · Auto Repair

2540 NE 2nd St

(541) 382-1846

This company provides the sale and service of tractors and agriculture equipment.

Birdeye For Business

This profile is powered by Birdeye. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

Ken L. review for Valley View Tractor & Equipment Inc
Ken L. on BirdEye

a month ago

07/28/2022, 01:46 AM
Absolutely the worst online shopping experience in 25 years of shopping online. I bought about US$120 worth of Mercedes OEM parts from them on May 11. About an hour after I bought the parts, I realized that I had forgotten to buy one other item, and after checking their website, I saw that if I placed a new order for the extra item, I would be paying close to US$20 more because of shipping, compared to just adding the item to the existing order. I emailed them to ask about this. No reply. Emailed again. No reply. I emailed about 6 times over a week. No reply. And more importantly, no shipping, no word on why it was delayed, absolutely no word at all. After about 10 emails over the course of 2 weeks, I finally got someone to reply, who was now asking what the issue was, despite my email which explained everything. It was as if I had just sent them an email asking them to email back. So, I emailed all the relevant information, and at that point, didn't even want to add another product, I just wanted to get my original order. No reply after that. A few more emails to their other website email and I got another reply, apologizing for the inconvenience, but after I replied again, not reply. Now, why didn't I just start a PayPal dispute, you ask? Because the original payment did not even go through, it was pending, which meant that I couldn't start a dispute, and I couldn't even purchase from another place because if they shipped the original order, I would have to get that returned and cancelled, and it would be more complicated. So, I had to wait 30 days until the payment authorization expired. During this whole process, I emailed at least 15 times, called them half a dozen times, to which they never picked up the phone. And it finally expired a couple of days ago, so now I am going to buy from elsewhere. But this has absolutely been the worst shopping experience ever. I've been shopping online since the late 90s, and wow, I really didn't expect a dealership to be like this, much less a Mercedes dealership. If the owner knew what was going on in this retarded company, he would throw a fit. This dealership deserves to go out of business.
Respond to negative reviews
Footer Banner 2021
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.