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Valley National Bank Residential Mortgage

2.4

About this business

Location details

1720 New Jersey 23, Wayne, NJ, 07470, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.420 reviews
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D Reddy's profile image
D Reddy 
on Google
3 months ago

Worst Online experience I have ever had with a live support agent, waste of calling them, they cannot even try to find out and confirm if the check has been received via FedEx (FedEx shows status as Delivered), all they can do is look at account what you see online and tell you same things what you see as well such a waste bank. 

Denise Searchwell's profile image
Denise Searchwell 
on Google
4 months ago

This is the absolute worst bank ever. They took over my mortgage with Habitat For Humanity and their every move is to take our home away from us. There’s no one that you cAN talk to who has straight answers. No one knows anything. Who’s in charge of these people. I will be filing a complaint. The statements they send makes it difficult to understand and no matter how much you pay, the amount due just keeps climbing. 

cindy taloery's profile image
cindy taloery 
on Google
10 months ago

GREAT bank.. had no problems. 

Glenn Morgan's profile image
Glenn Morgan 
on Google
a year ago

This is a joke right? They have a high standard for incompetence. Wear this one star loud and proud VNB. From what I have read from other reviews, it seems to be the norm. Congrats, you've certainly earned it. They dropped the ball, they forgot to send me a bill so I can make a payment. I've called on the phone and I told them I need the bill. In the end I just had a very bad feeling. I ended up not paying anything over the phone. I decided to go to a local branch and pay it in person. I decided I would just pay off the enti... read more

Michael Chong's profile image
Michael Chong 
on Google
a year ago

The worst online banking, setting up new account and customer service. Bank anywhere but here. 

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Frequently asked questions about Valley National Bank Residential Mortgage

How is Valley National Bank Residential Mortgage rated?

Valley National Bank Residential Mortgage has a 2.4 star rating with 20 reviews. 

When is Valley National Bank Residential Mortgage open?

Valley National Bank Residential Mortgage is closed now. It will open at 9:00 a.m. 

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