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4600 E Washington St STE 101, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible scheduling times. Could be waiting for 30 minutes or more for the initial pickup time. Return times: they have a 90 minute minimum window from the pickup time for an appointment that lasts 15 - 30 minutes. Today's appointment had me waiting for 90 minutes for the return ride.
For starters, Paratransit is horrible! They feel that having someone on the van for up to 4 hours is acceptable. Their on time performance is equally as bad. For April alone I think I was late getting picked up for about half of my trips, not good if you are a dialysis patient, which I am. Phoenix Dial A Ride - 100 times better than paratransit! Dial A Ride is typically on time either picking you up or dropping you off. I actually moved to Glendale and chose to move back to Phoenix because Paratransit was so horrible. I hone... read more
Derren- driver was so friendly and very sympathetic to my special needs. Just had a stroke. Drove safely and so kind and understanding. 10⭐️ service. Deserves a raise!🙏 (he’s in the Gilbert valley metro not Phoenix valley metro) Also Anthony- desk clerk- friendly, smart, thorough. Great job!! 10 ⭐️ service!! Also Lewis was my driver home- so nice, kind, and 10 ⭐️ service!
Valley Metro Mobility Center has a 4.3 star rating with 259 reviews.
Valley Metro Mobility Center is closed now. It will open at 8:00 a.m.
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