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Valley First

3.6

About this business

Location details

5955 Main St #1280, Oliver, BC, V0H 1T0, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.620 reviews
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Carey Ridley's profile image
Carey Ridley 
2 months ago

I had a financial meeting with Marco and his assistant Sirena for distribution of new money I received lately. Both Marco and Sirena were very very helpful pleasant and knowledgeable! Emphasis on the very- LOL… Which we did a lot of!!! Although really I was the culprit to blame . Back to Financial help and advice, I would commend and promote their services as advisers to any one who really needs support moving forward with their financial needs. Marco is humble and takes the time to explain the different options a customer h... read more

Phil Moore's profile image
Phil Moore 
5 months ago

The worst example of incompetence and lack of communication! After the atm ate my visa I called 1800 service line to report incident and recover card. The employee was exceptionally rude and failed to notify branch of incident. I called again prior to bank opening to address both the conversation with service employee and commence the actual visa recovery. I was told an email would go to branch and they would contact me. Despite this I received a call stating that my visa was destroyed. The entire incident could have been pr... read more

Heather R's profile image
Heather R 
5 months ago

This is the absolute worst bank I have ever been to. The service was so slow and when I finally got to the counter I was treated like I was doing something wrong. I don't really know what the problem is with the staff and their manager but I can definitely say their behaviour was extremely unprofessional and rude. Maybe if I was rich they would have treated me differently. 

Heather Sylvester's profile image
Heather Sylvester 
5 months ago

I've had the pleasure of meeting and doing business with Marco! He made my visit very easy! He's extremely knowledgeable and personable! I then brought my son and he's pleased with the service as well! I highly recommend Marco for all your financial decisions! Thank you! 

Jordan's profile image
Jordan 
6 months ago

I use this bank for business purposes. Never have I ever received such attitude from a bank teller(on multiple occasions). Maybe give Veera a review in customer service. I wouldn’t have these expectations at a fast food restaurant but this is a bank. Mind you, not every experience is bad at this branch, just enough to leave a horrible impression on me and lose my trust as well as my business. 

Frequently asked questions about Valley First

How is Valley First rated?

Valley First has a 3.6 star rating with 20 reviews. 

When is Valley First open?

Valley First is open now. It will close at 5:00 p.m.  

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