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Valley First

3.5

About this business

Location details

5955 Main St #1280, Oliver, BC, V0H 1T0, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.519 reviews
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Phil Moore's profile image
Phil Moore 
on Google
2 weeks ago

The worst example of incompetence and lack of communication! After the atm ate my visa I called 1800 service line to report incident and recover card. The employee was exceptionally rude and failed to notify branch of incident. I called again prior to bank opening to address both the conversation with service employee and commence the actual visa recovery. I was told an email would go to branch and they would contact me. Despite this I received a call stating that my visa was destroyed. The entire incident could have been pr... read more

Heather R's profile image
Heather R 
on Google
a month ago

This is the absolute worst bank I have ever been to. The service was so slow and when I finally got to the counter I was treated like I was doing something wrong. I don't really know what the problem is with the staff and their manager but I can definitely say their behaviour was extremely unprofessional and rude. Maybe if I was rich they would have treated me differently. 

Heather Sylvester's profile image
Heather Sylvester 
on Google
a month ago

I've had the pleasure of meeting and doing business with Marco! He made my visit very easy! He's extremely knowledgeable and personable! I then brought my son and he's pleased with the service as well! I highly recommend Marco for all your financial decisions! Thank you! 

Jordan's profile image
Jordan 
on Google
a month ago

I use this bank for business purposes. Never have I ever received such attitude from a bank teller(on multiple occasions). Maybe give Veera a review in customer service. I wouldn’t have these expectations at a fast food restaurant but this is a bank. Mind you, not every experience is bad at this branch, just enough to leave a horrible impression on me and lose my trust as well as my business. 

Trish Davis's profile image
Trish Davis 
on Google
a month ago

Great branch with helpful staff! 

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Frequently asked questions about Valley First

How is Valley First rated?

Valley First has a 3.5 star rating with 19 reviews. 

When is Valley First open?

Valley First is closed now. It will open on Monday at 9:30 a.m. 

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