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Valley Communities Credit Union Stevens Point
- Credit Unions
- Stevens Point, WI
About this business
Location details
2940 Church St, Stevens Point, WI, 54481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
went in for a personal loan our credit score not the worst 680 but never have been late or missed in 30 years. it seemed our communication between us and loan officer and underwriting just never was complete. we understood interest was higher but 3 times i called they still have the correct information. at one point they had our car listed as and ATV??? in underwriting just the whole process information we gave them was never interred correctly. maybe we didn’t give them right info but it’s there business to gather the corre... read more
Call the bank before 5pm on a weeknight and they a closed, what kind of service is that it's bad enough the lobby is closed early and never open on the weekend.
All I wanted was to transfer my funds and close my account. And yet, something so simple and straightforward could not be done. Instead, a blank check was printed out and my account was closed. Because this was on Saturday, they told me there was nothing else they could do and that I would have to wait for Monday morning when tech support and upper leadership can figure things out. This is unacceptable and beyond disappointing. All the more reason for me to NOT have my funds with this organization.
In general they are very good but a typo was made when ordering my replacement debit card, causing me to wait an additional two weeks for a second card to arrive. I have had several subscriptions cancel and I will have to pay late fees for some of them when I finally get my card. They are friendly staff and I understand that mistakes are bound to happen but this has been a huge and expensive inconvenience for me.
I have been with Valley for over 10 years and I love my credit union. Always a good experience every time I go to see them. I recommend this location very much.
Frequently asked questions about Valley Communities Credit Union Stevens Point
How is Valley Communities Credit Union Stevens Point rated?
Valley Communities Credit Union Stevens Point has a 4.4 star rating with 81 reviews.
When is Valley Communities Credit Union Stevens Point open?
Valley Communities Credit Union Stevens Point is closed now. It will open on Friday at 8:30 a.m.
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