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1340 reviews
|Consumer Services|Tampa, FL 33602

100 S Ashley Dr, Ste 700, Tampa, FL 33602

(813) 248-1327

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Valet Waste is the multifamily housing industry's leading provider of five-nights-per-week doorstep trash and recycling collection. It currently services over 450 management companies and owner groups throughout the multifamily housing industry that represent over 3.4 million units nationwide.Valet Waste offers the most requested resident amenities and services along with unparalleled and proven customer satisfaction. Its fully insured and uniformed professional valets collect waste and recyclables from residents' doorsteps and manage multifamily communities' on-site trash issues by streamlining waste from the doorstep to the dumpster with their proven systems.

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1,340 reviews
5 reviews have no rating
  • 1333 Reviews4.0Google
  • 2 Reviews1.0Yellow Pages
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5 results available.
Jeremy N. on Yellow Pages

3 years ago

05/16/2017, 03:47 AM
WARNING: TOTAL SCAM!!! This service doesn't actually work. You move into an apartment and they advertise "valet waste" which is a 3rd party service you have to pay $25 a month for. Valet Waste says to leave your garbage can outside of your apartment Sunday through Thursday nights before 7 and pickup starts promptly at 7. In reality, it may take 3-4 days for them to pickup your trash. You can write to the valet waste district managers, they'll say they put your address on a "permanent watch". I guess this means they permanently watch my trash sit out front because they don't ever pick it up. Complete waste of money and unfortunately you can't get out of it because they have a contract with th...  more>>
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Matthew P. on Yellow Pages

3 years ago

11/01/2016, 01:41 AM
I've experienced service issues with Valet Waste including missed pickups, trash spills, and constant lies from management throughout my whole experience with them. I am a resident at an apartment complex that forces me to pay for Valet Waste "services" . I've started experiencing problems with Valet Waste from the get go including missed trash pickups and trash spills.
The first time I contacted Valet Waste management It was with the District manager. She promised that these problems would not occur anymore. The solution was to take pictures of my trash left out each night to make sure everything was okay and that the worker on duty would leave a note if something was wrong with the way I l
...  more>>
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bsmiller05 on Citysearch

8 years ago

11/20/2011, 17:39 PM
Horrible service – They're very inconsistent with their "service." One night, they'll neglect our pickup, then other nights they'll come earlier, and we won't get our trash out in time. Then, if we set it out, and they hadn't come yet, I'd leave it out. But, if it's left out overnight because *they* didn't pick up, they give me a slap on the wrist.
I'd much rather save the money that I'm WASTING on Valet WASTE, and do my trash myself.
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kenup6 on Citysearch

8 years ago

10/31/2011, 08:29 AM
4 year Independent contractor – my name is ken i was a contractor for almost 4yrs
i ask for a change to another Property the dm just took
my old property away with out letting me look at the new
property Now it is going on 30 days trying to get my last check from them there somthing not right
LKS12 on Citysearch

9 years ago

04/28/2011, 14:31 PM
WASTE is right – This is a horrible company. My apartment complex uses them and what a joke. You have to use a ridiculously small and cheap "Valet Waste" garbage can which barely holds a garbage bag used by a 4 person family. In four weeks they have neglected to pick up my garbage three times. The first two times they offered no reason for why I was skipped. I followed their rules, the bag was un der 25lbs, was tied, and placed in the recepticle at the proper time and yet I was skipped. The third time the guy said it was bc some counties were under a tornado watch, although not my county. I wish I could call into work bc some other county is having bad weather. The rep never apologized or an...  more>>
pavilionapartmentresident on Citysearch

11 years ago

12/28/2008, 00:09 AM
Valet Waste is Garbage – Valet waste handles the trash pick up for my complex in Texas and well they are nothing but garbage. Customer service from there call center is horrible and the fact that 3 time in 4 months of living here they have not picked up my trash is unacceptable. This is your job I go to work and do my job all I ask is that when I have to sign a contract with my leasing office and am forced to use your service and forced to pay for it I want nothing less than for you to do your job......so in this humble mans opinion VALET WASTE IS GARBAGE
consumercomment on Citysearch

11 years ago

08/17/2008, 14:14 PM
Having now experienced Valet Waste for (2) years I feel compelled to comment on the lack of quality service to apartment dwellers. The mandatory $30.00 monthly fee is excessive for removing a trash bag 2-3 times per month and carrying it down a flight of stairs to a truck. In addition, the excessive rules and restrictions placed on the service range from the limited time the trash must be placed (sometimes the pick-up occurs before the stated time) to the trash can that must be used (a cheap black plastic model with a very large Valet Waste sticker). Also, trash that spills from the collection bag is left on the stairwells and at tenant's front doors. Finally, the myriad reasons that trash i...  more>>
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