Utility Billing West

T 

on Google

a month ago

Company "inadvertently applied" a $35 charge to all accounts on my apartment complex and decided it was not appropriate to let tenants know of their error or correct it until I reached out for clarification and asked when they posted notice of this charge. They have not issued refunds to the tenants who just paid it or let anyone know they made this "error. Not a very respectable way to run a business. 

Joshua Brown 

on Google

a month ago

Reported to BBB. Can’t even answer their phone or emails and can’t explain why they charged me a “penalty” I’m not going to pay lol. 

Q Will 

on Google

5 months ago

I agree. I live in Phoenix Arizona. Why does my apartment have a utility company from Utah is suspicious. Also they do not give a break down of why they use a certain ratio for billing. This is against the law. I speak poverty towards this company. Every ill thing you have been doing against the people will come back to you ten fold. Thank you Universal God. 

Q Williams 

on Google

5 months ago

I agree. I live in Phoenix Arizona. Why does my apartment have a utility company from Utah is suspicious. Also they do not give a break down of why they use a certain ratio for billing. This is against the law. I speak poverty towards this company. Every ill thing you have been doing against the people will come back to you ten fold. Thank you Universal God.