Utilities Employees Credit Union

Crown P. 

on Birdeye

a month ago

Do not do business with this credit union. I opened an account specifically to have a fee-free account for my non-essential subscriptions for the cash back bonus. I knew going into it that certainly I would have recurring charges when I had low or no balance. So took care to ensure that all overdraft settings were turned off. They still charged me overdraft fees and refused to refund them. I even provided evidence that in the phone app and website that they were turned off. They did not care. Do not do business with this ban... read more

Vincent Y. 

on Birdeye

3 years ago

So this is what happened. I was going for a purchase of a Steam Deck which costed me over 645 dollars plus tax in August. My card was eventually declined in December from making any further purchases after they noticed a suspicious activity which I eventually looked up. I went to the bank to confirm the suspicious activity and the teller told me it was from an outside company that was not much in terms of money and did not give me an exact amount and they never told me what the actual reason the card was declined. They sa... read more