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USB Payment Processing NE, Inc.
- Banks
- Hampton, MD
About this business
When we say we're a longtimelocalcompany, we really mean it.USB’s history dates back to 1996 when our two founders got together to start a company that would help local businesses getthe lowestrates and bestservice inthecredit cardprocessingindustry. With this goal in mind, USB established its headquarters inBaltimoreand currently operates in Towson,Maryland.Today, we are proud to expand on our legacy by providing state-of-the-art technology, an unparalleled level of customer service and support to the bus... read more
Location details
8501 Lasalle Rd, #300, Hampton, MD, 21286, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
USB Payment Processing NE, Inc. has called our office on numerous occasions from various telemarketing numbers. As the assistant in the office, I am required to answer any call that comes in. When an attempt is made to verify who the caller is and what they want - as is standard procedure in our office, the caller becomes extremely combative and berates or otherwise verbally abuses whoever is unlucky enough to have answered the phone, which is generally me. I have attempted to request they remove us from their list several t... read more
John called my shop to which my technician asked him to email information as they do not handle finances. I replied to the email with 2 questions: do they integrate with my software ticketing system and what are their credit processing fees. John called to which I was unable to answer my phone and he left a message however he then proceeded to call again 9 min later (again I was unavailable) and then again 11 min later. At that time I was free to talk and asked what the fees were. I was told if I send my bank statements they... read more
Business response:
We have reviewed the call logs and recordings for the number associated with this review and determined that the rep had a 9min conversation with a manager at the business and was asked to call back and follow-up. The telemarketer did as he was instructed and at no time was, he told not to call back. As a business offering business services, we do have a marketing team that does solicit over the phone. In order to come up with a competitive quote we do ask questions such as the nature of their current processing as well as f... read more
(Harassing phone calls) In late April I had just hung up with a potential customer who asked if my business accepted credit cards. That was the second customer that asked me that, so I was just about to call my bank to see what the process would be to start accepting credit cards. I wasn't completely sure I wanted to accept them because I only offered services and no actual products. That is when I received a call from a USB sales marketer named Nancy. The call came in as just "Chase, MD." I normally do not answer calls fro... read more
Just started using USB. Switching was very easy everyone was very professional and helpful. They actually do what they say they will do and promptly! One of my customers recommended USB and I am thankful. Saving money in this day and age is good. Keep up the good work Jesse D. and Mike K!
"0" star. This company spammed call my cell phone with a robocall. I made several requests and it has not stopped. I will never do business with this company. I even talked with them on the phone, and they don't care. DON'T TRUST THEM!
Check out USB's My Business Network, where your business can advertise for free to help off-set your processing costs...and that's not all!!
Smart Processing, a Maryland based credit card processing company. Your local merchant services provider since 1996. USB will provide better pricing with local service. See the USB Difference.
USB Payment Processing products and services have made my business better. The helpful and knowledge staff have given me guidelines and training on how to decrease processing rates and save money in more ways than just lower rates. They have helped me market my business for free and save on preferred vendor discounts! My business network has brought me new customers with my business listing and saved my family money with free local printable coupons! I recommend USB to any business that takes credit cards as a form of paymen... read more
They are not rude. USB has a great reputation in the community as honest, reliable and great serving credit card processing company. They help me host a fundraising event every year and are very generous to various programs throughout the Maryland community. Business to Business is a difficult industry to work in! That is how I acquire clients by calling them. Otherwise I would never have a project to work on to run my business.
Frequently asked questions about USB Payment Processing NE, Inc.
How is USB Payment Processing NE, Inc. rated?
USB Payment Processing NE, Inc. has a 4.5 star rating with 240 reviews.
When is USB Payment Processing NE, Inc. open?
USB Payment Processing NE, Inc. is open now. It will close at 5:30 p.m.
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