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US Mobile

4.2

About this business

We are a prepaid carrier that lets you build a custom plan that fits your need. We provide coverage on the two largest nationwide networks. Have 24/7 customer support that responds in seconds. And we don't force you into contracts. Check out our website to learn more! 

Location details

11 E 44th St 2nd Floor, New York, NY, 10017, United States

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4.2727 reviews
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Sham Neuman's profile image
Sham Neuman 
on Google
2 weeks ago
Tovia Jacobowitz's profile image
Tovia Jacobowitz 
on Google
a month ago

Be aware they have a lot of hidden fees..... The unlimited starter plan what they say including international data means it's not intended, it's included that you can pay extra $45 for international data On the unlimited plan what is supposed to be unlimited data and hotspot... It's not unlimited it's 100 GB data and 50 GB hotspot... That's what I know just from the first 2 months using US mobile 

Clay Olson's profile image
Clay Olson 
on Google
a month ago

It took me (and I see others on the 'net) 5 hours with their customer service, trying to activate my US Mobile + Apple Watch standalone subscription. The activation was finally done, the cellular on the watch is working flawlessly, and they gave me a $1.00/hr credit toward my next month's cellular billing. 

Clay Olson's profile image
Clay Olson 
on Google
a month ago

I am now (February 11, 2025, 2:58pm PST) into my 5th hours with their customer service, trying to activate my US Mobile + Apple Watch standalone subscription. The activation was finally done, but I do NOT recommend this company. 

Ed C's profile image
Ed C 
on Google
2 months ago

Pretty Pathetic; I ordered a phone 16 days ago and was promised I would have the phone within 2-3 business days. As of today, I keep getting "patted on the head" and assured I will receive my phone within another 2-3 business days. This is my 3rd experience using USM's chat agents which have been less than truthful. I'm canceling this order 

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Frequently asked questions about US Mobile

How is US Mobile rated?

US Mobile has a 4.2 star rating with 727 reviews. 

When is US Mobile open?

US Mobile is open now. It is open 24/7. 

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