US Mobile

Mr & Mrs Alam’s_ Adventure diary 

on Google

2 weeks ago

I enrolled in US Mobile’s free plan and plan to switch plans after 30 days, which unexpectedly caused me to lose the 30-day free trial. This was very disappointing, especially since there was no clear warning that changing plans would cancel the trial. When I contacted support, they offered me 2GB of free data as compensation, but I lost access to their $44 plan that I was expecting to use for 30 days. I had already switched from my previous carrier early, assuming I’d be using US Mobile’s free trial. Instead, I was charged ... read more

Meechie Love 

on Google

2 weeks ago

Terrible customer service the worst 

Julio Cesar Ruiz Perez De Nucci 

on Google

2 weeks ago

I signed up for US Mobile, paid for the Unlimited Starter plan, and my order was immediately flagged without any warning. I didn’t receive my eSIM, and support just told me to email “compliance” with no real-time solution. I paid, but got nothing in return. This is a frustrating experience, especially for a new customer outside the U.S. If you charge someone, you should at least offer proper support. Very disappointed. 

מנחם מ. 

on Google

2 weeks ago

I purchased their $45 roaming plan, but had an extremely difficult time activating it. Don't buy from this company - go with another provider instead. I spent more than 4 hours on the phone with their agents and they couldn't help me at all. The activation process was a nightmare and their support team was completely useless. Don't waste your time or money on this plan. Save yourself the frustration and choose a different company that actually knows how to help their customers. 

Elimelech Wieder 

on Google

2 weeks ago

Worst service provider ever. Complete scam. Don’t believe the good reviews. I’ve been there and done that. I’ve been on the phone with US Mobile for about 16 times, each with a half an hour wait, just to make my multimedia message work again. They’ve promised me each time that right now it’s fixed forever. It was fixed while I was on the phone with them and right after it’s not working again don’t be fooled into cheap pricing. Cheap is expensive. Worst company ever don’t even bother trying.