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US Internal Revenue Service

2.0

About this business

Location details

2001 Butterfield Road, Ste 1200, Downers Grove, IL, 60515, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.0114 reviews
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Miguel Ramirez's profile image
Miguel Ramirez 
on Google
4 weeks ago

Doesn’t even deserve a star 

Sara Newots's profile image
Sara Newots 
on Google
a month ago

Taking so long. just sitting and eating. Omg this is office. Bad service 

Fghbh Ghjn's profile image
Fghbh Ghjn 
on Google
2 months ago

Called the IRS national number to make an appointment and they told me that I don’t need one to come here. I took a day off work and came in just for the on-site employees to tell me that I do need an appointment to come here and that the customer service representatives will tell you anything to get off the phone with you. Very frustrating customer service and a big waste of taxpayers time. 

Lise Smith's profile image
Lise Smith 
on Google
2 months ago

No one was at the desk. Manager, Ken Brock, had me race to my car for ID THEN CLOSED FOR LUNCH ALTHOUGH NO ONE WAS THERE WHEN ARRIVED. I had to wait an hour. IRS made appt over 1 month out. Then he had me drive to DesPlaines who didn’t believe that IRS sent me, badgered me about proving I filed my taxes-why would I be there-and called the cops. I still don’t have response from last time there 3 months ago. This guy should be fired. Where’s Elon. He does nothing. 

Lise Smith's profile image
Lise Smith 
on Google
2 months ago

No one was at the desk. Manager, Ken Brock, had me race to my car for ID THEN CLOSED FOR LUNCH ALTHOUGH NO ONE WAS THERE WHEN ARRIVED. I had to wait an hour. IRS made appt over 1 month out. Then he had me drive to DesPlaines who didn’t believe that IRS sent me, badgered me about proving I filed my taxes-why would I be there-and called the cops. I still don’t have response from last time there 3 months ago. 

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Frequently asked questions about US Internal Revenue Service

How is US Internal Revenue Service rated?

US Internal Revenue Service has a 2 star rating with 114 reviews. 

When is US Internal Revenue Service open?

US Internal Revenue Service is closed now. It will open on Monday at 8:30 a.m. 

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