US Internal Revenue Service

Mohammed Nazim 

on Google

5 months ago

Drove 2 hours to an appointment. Respectful front door security officer. Krystal was extremely helpful and delivered top notch taxpayer assistance during our visit! 

Ricardo Rodriguez 

on Google

5 months ago

Drove two hrs to this location and the appointment went as expected, security officer was firm but very polite and helpful, he opened the door and looked up our appointment to give us instructions, during the security check he helped us with clear instructions and even play the instructions in Spanish for my wife. During the interview, the agent asked us clear and direct questions including if we needed a translator, she was respectful and knowledgeable about our process, she gave us clear information and instructions on wha... read more

Jessica 

on Google

10 months ago

At my grandmother's first appointment the security guard was unnecessarily rude and aggressive and made her stand and wait (her knees are bad, she's getting knee replacement surgery next week) long enough that she missed her appointment. The woman she had the appointment with was rude, dismissive and hateful. These people were probably bullies in school and get off on exerting what little power they have over others. Her second appointment was much better, the rent-a-cop was in a better mood. It was a different woman this ti... read more

Jahda Dorsey 

on Google

10 months ago

Please fire the lady at the front that says she has been in business 14 years she is rude and shouldn’t be in customer service if she can’t be helpful