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U.s. Bank National Association

2.0

About this business

Location details

4701 Washington Ave, Racine, WI, 53406, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.0157 reviews
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Courtney Guidry's profile image
Courtney Guidry 
2 weeks ago

I bank here for my company, so unfortunately I am forced to come here but I have been coming here for over a year for my company for DAILY deposits and I swear every day it gets worse and worse. The line was so long Friday, that I was forced to leave and not make my daily deposit and get much needed change. The wait times are no less than 45-1 hour... and then the newer people ask me to join them with banking. I've told them flat out, I WOULD NEVER bank here. The waits are RIDICULOUS and there will be tellers walking in and ... read more

Joann Schmidt's profile image
Joann Schmidt 
2 weeks ago

This is the worst bank I've ever deal with. 🤬 

Keith Russo's profile image
Keith Russo 
3 weeks ago

This is the worst-managed U.S. Bank branch I have encountered. Chronic understaffing during peak hours has made even routine transactions unacceptable. I waited over 20 minutes inside the branch without service, ultimately leaving and driving 10 minutes south to the Kenosha location, where I received prompt, professional service—consistent with my experiences at every other U.S. Bank branch. That contrast makes it clear this is a local management failure, not a company-wide issue. On a separate visit, I remained in the drive... read more

Carina Davalos-Rios's profile image
Carina Davalos-Rios 
a month ago

I went to the drive thru spent about 30m waiting for a deposit to be made. Lost my patience after 25m and called in only to be told it would be another minute. They make the inside customers a priority the windows are blocked so you can’t even see if they have customers inside. Mind you there was no one walking in or out between those 30min. The last time I waited 40m only to be told to walk in and see a teller on her phone. Shut the drive thru down or management needs to make the drive thru as much of a priority as the insi... read more

Brian Ketterer's profile image
Brian Ketterer 
2 months ago

Ridiculously slow drive thru. - takes about 10min on average for a basic deposit ?! 

Frequently asked questions about U.s. Bank National Association

How is U.s. Bank National Association rated?

U.s. Bank National Association has a 2 star rating with 157 reviews. 

When is U.s. Bank National Association open?

U.s. Bank National Association is closed now. It will open at 9:00 a.m. 

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