U.s. Bank National Association

Richard Huggins 

on Google

2 months ago

I have been with USBank for many years, There were a few times, very few, that they coudn't help my needs. The branch at lakeside has been nothing but professional and eager to help.. The manager Nancy, is awesome , very knowledgable and eager to meet my needs and give advice to help me.. 

Josephine Qiu 

on Google

6 months ago

I would’ve given negative stars if it was an option. Interaction with the branch manager was never good from my two experiences. She seems pretty careless about any customers. I asked for a document with specific statement and was told there was nothing they could do. I stopped by another branch and they were able to give me a document to serve a similar purpose for my request. Looking into the available templates she had was not something she would do. She couldn’t do anything except for saying hard Nos all the time. Manage... read more

Jd Whitmarsh 

on Google

a year ago

Understand the branch is smaller. However, from a recent business owner at least greet someone if they are waiting for your service. Waited over 10 minutes without an employee saying a word. I’ll choose another branch in the future.